Correctional Case Manager

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Correctional Case Manager (S)

Position Number

60058367

Grade

NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Reporting to a Correctional Programs Supervisor this position is responsible for carrying out a caseload of offenders, which involves supportive counseling, conducting assessments, developing case plans, answering, and following up on offender questions and problems.

Job responsibilities include, but are not limited to, the following:
• Providing recommendations to the classification committee.
• Assisting in major dynamic programs or coordinating major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education or recreation.
• Planning and coordinating transition (re-entry) prior to parole or release into the community.
• This is a certified position, and employees may be subject to assist in any certified capacity as needed, which includes the Custody and Administrative Services.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $37,377.00 - $65,408.00

To be considered for a Correctional Case Manager, ALL applicants must:

• Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)

• Pass a criminal background check

• Produce a negative drug screening result

• Successfully complete medical and psychological evaluations

• Possess a valid driver’s license

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Experience with counseling and/ or supporting therapeutic goals preferably in a correctional environment

• Documented experience with coordination of projects or administration

• Background experience with customer services

The Posting Will Close At 11:59 P.M. The Night Before The End Date

State Benets Information:

The State of North Carolina offers a comprehensive benets package including:

• Health Insurance options

• Retirement Plans

• NC Flex Supplemental Benets

• Paid Vacation, Sick, and Community Service Leave

• Paid Parental Leave

Visit the State Benets website for additional information.

About The Location:

This position is located at Pamlico Correctional Institution in Bayboro, NC. This is a medium custody facility housing approximately 750 male offenders.

About The Division of Institutions:

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

Note to Current State Employees:

The salary grade for this position is NC07.  State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position.  If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity.  Based upon these factors, a pay increase May result.

Supplemental Application Information:

Application Process

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

Criminal Justice Certified Positions

If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification. ALL applicants must:

• Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
• Pass a criminal background check
• Produce a negative drug screening result
• Successfully complete medical and psychological evaluations
• Possess a valid driver’s license

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution

OR

High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety

OR

an equivalent combination of training and experience

Necessary Special Qualifications

Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Vickie Denise Shaw

Email:

DACWorkday@dac.nc.gov