Corporate Fleet Warranty Manager

Description

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

The ideal applicant for this role will:

• Have a mechanical aptitude and understand different types of maintenance on commercial vehicles (specifically chassis, body, and engine)
• Have a high proficiency for analyzing/mining data and creating Microsoft Excel documents as well as the utilization of other Microsoft Office Suite programs
• Preferably have a very broad knowledge of WM Fleet processes, procedures, and vehicles
• Preferred documented history in Compass of recovering $200,000 to $400,000/annually from documented WM warranty claims

Hours of Operation:

Monday - Friday, 8AM - 5PM Central Standard Time

I. Job Summary

Based out of the Corporate Office, the Fleet Manager - Parts/Warranty will be responsible for managing and maintaining the company''s parts master providing the most efficient use of part identification and procurement compliance. This will include a renewed emphasis on replacement parts warranty and Fleet specified parts used.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Works to improve the Warranty management systems and processes.
• Reviews warranty data, understands failure modes, and develops corrective action plans for high failure rate components.
• Develops comprehensive cost-effective warranties for WM.
• Adheres to processes to help WM sites identify warranty opportunities within maintenance systems.
• Work with the technical teams and Fleet Procurement teams to develop an automated accurate asset warranty coverage profile for the WM assets.
• Achieves warranty-related goals implemented by Corporate.
• Maintains continuous communication with OEMs, including direct submission and management of warranty claims within OEM warranty systems to ensure timely resolution and reimbursement.
• Trains Area teams on the CWP (Centralized Warranty Process) as needed and upon request, ensuring consistent understanding, compliance, and execution across the organization.
• Attends OEM warranty training to maintain required certifications and enable accurate submission of warranty claims on behalf of WM.
• Provides systemic issue analysis and purchase recommendations to the WM Director of Equipment Performance, based on the consistency, responsiveness, and overall quality of warranty and goodwill support received from chassis, engine and body OEMs.

III. Qualifications

A. Required Qualifications

• Bachelor''s Degree (accredited), or in lieu of degree
• High School Diploma or GED (accredited) and 4 years of relevant work experience.
• 7 years to 10 years of previous experience (in addition to education requirement).

B. Preferred Qualifications

• PMI Certification
• Lean Six Sigma Experience (Green Belt or higher)

C. Other Knowledge, Skills or Abilities

• Microsoft Office knowledge.
• Self-Starter with strong communication skills with ability to lead and influence others.
• Working financial knowledge.
• Process oriented Team Builder.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;

• Required to exert physical effort in handling objects less than 30 pounds rarely;

• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

• Normal setting for this job is: office setting.

• 25% Travel is required.

Pay: The expected base pay range for this position across the US is $88,000 - $110,000/yearly. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com) is North America''s leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.