Auditing, Aviation Industry, Coaching, Corrective Action, Cross-Functional, Customer Service Evaluation, Customer Support/Service, Documentation, Establish Priorities, Federal Aviation Administration (FAA), Leadership, Logistics, Maintain Compliance, Materials Planning, Metrics, OEM (Original Equipment Manufacturer), Operations, People Management, Performance Analysis, Performance Management, Performance Metrics, Performance Reviews, Property Management, Purchase Orders, Purchasing/Procurement, Quality Control, Receiving Inspection, Regulatory Compliance, Repair Orders, SAP MM, Shipping/Receiving, Staff Development, Strategic Analysis, Team Lead/Manager, Warehousing
Cores Supervisor
The COREs Supervisor manages all customer property processes including receiving (inbound), repair orders (outbound), discrepancies, and compliance. This role ensures FAA/OEM adherence, monitors and respecting KPIs, coordinates escalations, and leads staff development within the COREs department.
Essential Duties and Responsibilities:
- Oversee daily COREs department operations including receiving, PO processing, customer property flow, and internal routing; establish priorities for the team. - 30%
- Ensure compliance with FAA, and company requirements for customer-owned property and COREs; manage audit readiness and documentation accuracy. - 20%
- Ensure CORES metrics and KPI (e.g. POs, RL, QR..) are respected and aligned with the targets - 15%
- Coordinate with Quality, Material Planning, Customer Support, and Repairs to resolve escalations, material discrepancies, and workflow issues. - 10%
- Lead employee development through coaching, corrective actions, cross-training strategies, and performance evaluations; maintain training matrices. - 10%
- Ensure all CORES activities comply with applicable AWPC quality and warehouse procedures, including receiving inspection, control of nonconforming/quarantined material, scrapping, counterfeit prevention, customer-furnished material, and material shipping. - 10%
- Maintain safety, security, and compliance standards in COREs storage and processing areas. - 5%
Qualifications for Position:
A. Education: Associate Degree in a relevant field, or a combination of education and experience will be considered in lieu of a degree.
B. Experience: 3 to 5 years' experience in a warehouse or logistics environment, including prior supervisory or lead experience. Experience in an aviation/MRO cores, repairable, or return-to-vendor environment is preferred.
C. Knowledge, Skills & Abilities: Proficiency in SAP WM/MM transactions (receipts, goods issue, transfers, inventory). Working knowledge of cores/repairable management and ship-to-vendor processes. Understanding of nonconforming material control, quarantine, and quality documentation requirements. Inventory control discipline, including cycle counting and ABC methodology. Demonstrated team leadership, workload balancing, and performance management ability. Strong cross-functional coordination with Customer Support, Quality Control, and Procurement.
D. Licensure/Certification