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Copy Editor

Syntricate Technologies

Atlanta, GA

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Accounts Payable, Best Practices, Content Management Systems (CMS), Copy Editing, Customer Support/Service, Detail Oriented, Editing, Microsoft Product Family, Quality Management, Resolve Customer Issues, Search Engine Optimization (SEO), Style Guide, Team Player, Technical Support, Technical Writing, Usability Engineering, User Interface/Experience (UI/UX), Writing Skills
LOCATION
Atlanta, GA
POSTED
30+ days ago
Job Description: As a copy editor, your purpose is to support our customers' success by ensuring our support content is clear, consistent, and effective. You'll collaborate with subject matter experts to improve the quality, tone, and usability of knowledge articles and Community content. Your work helps us deliver a seamless, trustworthy content experience that empowers customers to solve problems with our self-service resources. Required Skills: 5–7 years of professional copyediting experience, preferably with technical or support content Proficiency in AP, Chicago or Microsoft writing style guides Strong understanding of plain language principles and UX writing best practices Familiarity with editing in a content management system (CMS) Experience applying editorial style guides and working with editorial checklists Ability to give and receive feedback in a constructive, collaborative way Basic understanding of accessibility, SEO, and inclusive language best practices Excellent attention to detail

About the Company

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Syntricate Technologies