• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off

Copier Service Technician

•  Diagnose and repair copier, printer, and multifunction office equipment at customer sites within assigned service areas. 
•  Perform preventative maintenance and routine inspections to minimize equipment downtime. 
•  Utilize diagnostic software, technical manuals, and service tools to identify and resolve technical issues. 
•  Respond promptly to service requests and complete repairs in a professional and efficient manner. 
•  Maintain accurate records of service calls, repairs completed, parts used, and time entries. 
•  Manage vehicle inventory, including parts, tools, and supplies required for daily service operations. 
•  Participate in ongoing technical training and stay updated on new copier technologies and equipment models. 
•  Build and maintain positive customer relationships through professional communication and quality service. 
•  Follow company safety standards, operational procedures, and service guidelines at all times. 
•  Attend team meetings, training sessions, and other company-required events. 
•  Assist with additional service-related duties as assigned. 

•  High school diploma or GED required. 
•  Previous experience repairing copiers, printers, or office technology equipment preferred. 
•  Associate degree or technical certification is a plus. 
•  Experience servicing brands such as Sharp, Canon, HP, Konica Minolta, Xerox, or Ricoh is highly desirable. 

•  Valid driver’s license with a clean driving record. 
•  Reliable transportation and proof of insurance required. 

•  Strong troubleshooting and mechanical repair skills. 
•  Ability to work independently and manage service schedules efficiently. 
•  Familiarity with Microsoft Office, Outlook, and service management software. 
•  Excellent verbal and written communication skills. 
•  Strong attention to detail and organizational abilities. 
•  Ability to analyze problems and implement effective solutions quickly. 
•  Team-oriented mindset with a professional and customer-focused attitude. 
•  Ability to adapt to changing priorities and handle multiple service requests. 
•  Commitment to workplace safety, quality workmanship, and dependable performance. 

•  Competitive hourly pay based on experience and certifications. 
•  Opportunities for technical training and career growth. 
•  Company vehicle/tools may be provided depending on position level. 
•  Benefits package available for eligible employees.