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Copier Field Technician

BROTHERS II BUSINESS MACHINES OF LI

Bohemia, NY

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JOB DETAILS
SKILLS
Computer Skills, Copying Machines, Cross-Functional, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer Training, Dental Insurance, Detail Oriented, Driver's License, English Language, Equipment Maintenance/Repair, Establish Priorities, Health Insurance, Heavy Lifting, High School Diploma, Higher Education, Housekeeping/Cleaning, Identify Issues, Industry/Trade Analysis, Maintenance Services, Multitasking, On Site Support, Organizational Skills, Preventative Maintenance, Printers, Record Keeping, Safety/Work Safety, Service Delivery, Team Player, Telephone Skills, Time Management
LOCATION
Bohemia, NY
POSTED
30+ days ago
Benefits:
  • Paid time off
  • 401(k)
  • Dental insurance
  • Health insurance

About the Role:
Join BROTHERS II BUSINESS MACHINES OF LI as a Copier Field Technician, where you will play a crucial role in delivering exceptional service to our clients. We are looking for a motivated individual who is passionate about technology and customer satisfaction. Brothers II Business Machines of Long Island is seeking an experienced Multi-Function Printer/Copier Field Technician to join or team. We are a family owned and operated business with over 45 years serving a broad customer base in the NY, NJ, Long Island area. At Brothers II, you will enjoy a generous salary, medical benefits, paid holidays, paid time off and continued long term employment. The candidate we are seeking will possess the following skills and attributes:



Responsibilities, not limited to:
  • Perform on-site installations, repairs, and maintenance
  • Troubleshoot technical issues and provide effective solutions to clients.
  • Conduct routine preventative maintenance to ensure optimal performance of equipment.
  • Manage service calls and maintain accurate records of work performed.
  • Educate clients on proper equipment usage and maintenance.
  • Stay updated on industry trends and advancements in copier technology.
  • Provide exceptional customer service and build strong client relationships.
  • Complete any other tasks related to the position
  • Special projects as assigned
  • Keep a clean, organized and safe working environment and optimize space utilization
  • Be a team player that is self-motivated with the ability to work independently and be resourceful when needed
  • Always dependable, on time
  • Pays attention to detail and ability to prioritize and multitask
  • Has the ability to take directions, work well with others, and perform calmly under pressure
  • Must have a strong work ethic and be reliable
Requirements:
  • Repair experience of Multi-Function Copiers and printers (Kyocera Brand a plus)
  • Experience with Postage machines and Folder/Inserter machines a plus (not required.)
  • Minimum High School Diploma (College level work a plus)
  • Must be computer literate at an intermediate level
  • Ability to lift heavy objects 60lbs
  • Must have Clean, Valid Driver’s License
  • Ability to read/write in English
We offer a competitive salary and an outstanding benefits program, including: 
  • Medical/dental insurance
  • 401(k) plan
  • Holiday, Vacation/Personal paid time
  • Paid Training
  • Energetic, dynamic, and fun work environment
  • Family-owned business

About the Company

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BROTHERS II BUSINESS MACHINES OF LI