Case Management, Certified Medical Assistant, Communication Skills, Customer Support/Service, Data Entry, Disease Transmission, Disease Treatment, Family Planning, HIV/AIDS (Acquired Immune Deficiency Syndrome), High School Diploma, Licensed Practical Nurse/Licensed Vocational Nurse, Medical Records, Medical Tests, Medicine, Microsoft Office, Microsoft Windows Operating System, Multilingual, Multitasking, Nurse Practitioner, Operational Support, Organizational Skills, Presentation/Verbal Skills, Primary Care, Record Keeping, Spanish Language, Telemedicine, Time Management, Writing Skills
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Job Description
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Job Title: Coordinator, Patient Support Services - Lawn Clinic
Division: Baylor Population Program
Work Arrangement: Onsite only
Location: Houston, TX
Salary Range: $39,150 - $47,500
FLSA Status: Nonexempt
Work Schedule: Monday - Friday, 8 a.m. - 5 p.m.
Summary
The Baylor Teen Health Clinic currently provides pregnancy testing, family planning, sexually transmitted diseases (STD) and HIV/AIDS education and screening, primary healthcare, and case management services to teens, their partners, and adolescents in Harris County. The clinics provide services to teens from the age of 13-24.
Services We Provide:
- Comprehensive Exams (Male & Female)
- Gynecological services
- Birth control and family planning
- Sexually transmitted disease screening and treatment
- Primary healthcare
- Immunizations
- HIV/AIDS education and screening
The Coordinator, Patient Support Services will work in one of eight clinic locations. Each clinic is typically staffed with a Patient Support Services Coordinator, A Medical Assistant a Nurse (RN or LVN) and a Nurse Practitioner.
This position is located at our Lawn Clinic. This location offers free parking.
Job Duties
- Greets, orients and answers patients questions.
- Schedules and coordinates patient appointments and visits, including telemedicine.
- Records patient arrival in Practice Suite and and makes followup appointments as required.
- Prepares and maintains daily appointment schedules and collects necessary patient information.
- Acts as a front line representative, records and maintains reports and data to support operational activities.
- Completes documentation, applications and eligibility.
- Processes enrollment applications and performs data entry timely, accurately and in compliance with State and Federal standards and guidelines.
- Performs other job-related duties as assigned.
Minimum Qualifications
- High school diploma or GED.
- Two years of relevant experience.
Preferred Qualifications and Skills
- Bilingual in Spanish
- Experience working with adolescents.
- Proficient in Windows and Microsoft Office applicaitons.
- Strong customer service skills.
- Strong written and verbal communication skills.
- Ability to multi-task.
Work Authorization Requirement:
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Requisition ID: 24863
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Baylor College of Medicine