Coordinator, Pan American Games

Description

1. Support development and execution of strategic and tactical operational plans for Pan American and Junior Pan American Games in collaboration with Sport Performance and Logistics.
2. Serve as a primary operational point of contact for specific functional areas (e.g., delegation accreditation, village operations, travel) with NGBs, Organizing Committees, Panam Sports, and internal USOPC teams.
3. Assist with day-to-day delegation processes: collect/validate entries, coordinate accreditation documentation, support pre-registration deadlines, and maintain timelines aligned with OC requirements.
4. Assist the Associate Director in the execution of the Sport Entries and Late Athlete Replacement (LAR) process for the Summer Pan American Games.
5. Coordinate Rate Card process and ordering for relevant Games. Distribute relevant information, including follow-up, to NGBs and internal departments. Collaborate with FAs to collect orders and submit delegation orders. Monitor submission, fulfillment, and payment.
6. Assist with village operations planning and delivery: housing, athlete services, nutrition liaison, IT/communications coordination, and on-site support during Games.
7. Coordinate Games travel and site visit logistics: gather requirements, support booking protocols, assist airport operations planning, and manage vehicle/driver logistics in partnership with Logistics.
8. Work with Games Operations Systems and Information team to administer surveys, data collection, and reporting: design/support distribution of pre-Games and post-Games surveys, compile results, and produce operational reports and briefings.
9. Support Games communications and publications: draft/edit delegate-facing materials, update Games extranet content, and maintain document/version control.
10. Assist with development, testing, and rollout of Team USA delegation application and other digital tools; liaise with developers and vendors.
11. Provide on-site operational support during Games and associated site visits, including coordination of shipments, rate cards, and satellite accommodation logistics.
12. Maintain accurate records and support budget tracking, expense reconciliation, and vendor documentation in partnership with Finance.
13. Perform additional duties as assigned to support Games delivery.

• Bachelor’s degree or equivalent experience
• Must possess or have the ability to obtain a valid passport
• Must possess a valid driver’s license
• 2-4 years of experience with Olympic or Paralympic sport programs including coaching, event operations management, logistics and team management, and/or experience with an organizing committee
• Demonstrated experience coordinating multi-stakeholder processes and managing deadlines in a fast-paced environment.
• Experience supporting travel logistics, accreditation processes, or athlete services preferred.
• Exemplary organizational skills and attention to detail
• Excellent written and oral communication skills
• Excellent customer service skills
• Detail oriented and good logistical skills with special attention to quality control
• Creative thinker and innovator
• Proficiency with Microsoft Word, Excel, PowerPoint, Access, Publisher, Outlook 
• Basic proficiency in a second language other than English highly preferred

• Standard office equipment
• Relevant sport equipment
• Office environment in multi-story building on a multi-building site
• Significant national and international travel, often for extended periods of time
• Non-traditional work hours including nights, weekends, and holidays
• Non-traditional office and living environment at Games or meeting sites
• Provision of assistance and accommodation to athletes with a range of physical and visual disabilities
• Ability to endure physically demanding and strenuous activity during Games (lifting up to 40 pounds, walking up to 15 miles/day, minimal sleep, etc.)
• Regular attendance at work is an essential job function

• Hiring pay range $22.65 - $23.70 per hour.
• This Full-Time, Non-Exempt position is intended to work 40 hours per week.
• Bonus: This position will be eligible for the Annual Incentive Award Program, which has a 5% target. The USOPC may change or eliminate this program at any time at its sole discretion. 
• Benefits: This position will be eligible for USOPC benefits. You can view a summary here.