Coordinator of Financial Aid & Veterans Affairs

Posting Details

Posting Summary

Working Title Coordinator of Financial Aid & Veterans Affairs Role Title Education Coordinator I Role Code 29131-SW FLSA Exempt Pay Band 5 Position Number 27600098 Agency Southside Va Community College Division Southside Va Community College (Div) Work Location Brunswick - 025 Hiring Range $57,733 to $65,000 Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Yes Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule

Monday through Friday, day hours; evenings and weekends as needed.

Telework options are subject to change based on business needs.

Keysville, VA / Alberta, VA -home campus, with consideration of the chosen candidate's preference

Sensitive Position No Job Description

Established in 1970, Southside Virginia Community College (SVCC) is one of 23 colleges in the Virginia Community College System, with seven locations across several counties, including Brunswick, Charlotte, Nottoway, Mecklenburg, Greensville, and Halifax. SVCC serves the largest community college region in the state, covering ten counties and one city.

SVCC is located in a beautiful rural region renowned for its rolling hills, pine and hardwood forests, and farmland, and is home to two popular lakes: Gaston and Kerr. We offer a welcoming learning environment and are accredited to award associate degrees. The college offers a diverse range of programs, including developmental studies, academic, technical, and lifelong education. SVCC empowers students to build skills, knowledge, and leadership, preparing them to thrive in a changing society.

Thank you for considering employment with Southside Virginia Community College (SVCC). We are dedicated to attracting and retaining a talented workforce, which has earned us recognition as a Great College to Work For by The Chronicle of Higher Education for several consecutive years. Committed to ensuring equal educational opportunities for all students, SVCC values the diverse backgrounds and perspectives of our students, faculty, staff, and the communities we serve. For more information, please visit southside.edu

Ready to Help Students Access Financial Aid and Educational Opportunities?

SVCC is seeking a Coordinator of Financial Aid & Veterans Affairs. The Coordinator of Financial Aid & Veterans Affairs serves as a member of the Financial Aid & Veterans Affairs leadership team and provides operational leadership for the daily administration of federal, state, institutional, and military educational assistance programs. The position coordinates financial aid processing, oversees assigned operational functions, ensures compliance with applicable regulations, supervises assigned staff, and provides guidance to students throughout the financial aid process.

Working collaboratively with internal departments, external agencies, and military partners, the Coordinator supports student success by promoting equitable access to financial resources while maintaining compliance with federal, state, Virginia Community College System (VCCS), and institutional requirements.

The Coordinator reports to the Vice President of Enrollment Management & Student Success and will serve students across all Southside Virginia Community College locations.

Financial Aid Administration

• Assists with the administration of federal, state, institutional, and private financial aid programs.
• Coordinates daily financial aid operations to ensure timely and accurate processing of student aid.
• Interprets and applies federal regulations, state guidelines, and institutional policies.
• Reviews student records to determine aid eligibility and resolve discrepancies.
• Assists with professional judgment, special circumstance, dependency override, and other regulatory processes as assigned.
• Supports reconciliation, reporting, and quality assurance activities.

Veterans Affairs

• Coordinates certification of veterans, active-duty military personnel, reservists, National Guard members, and eligible dependents receiving educational benefits.
• Serves as a School Certifying Official or maintains eligibility to become certified.
• Ensures compliance with Department of Veterans Affairs regulations and reporting requirements.
• Advises military-affiliated students regarding available educational benefits and enrollment requirements.
• Maintains accurate certification records and communicates with the Department of Veterans Affairs regarding student eligibility.

Compliance and Operations

• Assists in maintaining compliance with Title IV regulations, state financial aid requirements, VCCS policies, and institutional procedures.
• Coordinates verification, satisfactory academic progress, return of Title IV funds, overaward resolution, and other compliance activities.
• Assists in preparation for federal, state, VCCS, and independent financial aid audits and program reviews.
• Maintains accurate documentation and records supporting compliance activities.
• Recommends process improvements that increase efficiency, accuracy, and student service.

Student Service and Outreach

• Provides exceptional customer service to current and prospective students, families, faculty, staff, and community partners.
• Explains financial aid programs, eligibility requirements, application procedures, and financing options.
• Assists with financial aid presentations, orientations, workshops, and outreach events.
• Responds to complex student concerns while maintaining confidentiality and professionalism.

Leadership and Staff Development

• Supervises, trains, schedules, and evaluates assigned staff.
• Assists with establishing office procedures and operational priorities.
• Supports cross-training initiatives to ensure continuity of services.
• Serves on college committees and workgroups as assigned.
• Collaborates with Enrollment Management, Business Office, Admissions & Records, Student Experience, Information Technology, and Academic Affairs to improve student services.

Systems, Reporting, and Technology

• Utilizes Student Information Systems, federal financial aid systems, and VCCS technologies to process student records.
• Assists with data validation, reporting, reconciliation, and operational analysis.
• Maintains data integrity and supports continuous improvement initiatives through accurate reporting and documentation.

Special Responsibilities

• Serves as a member of the Financial Aid & Veterans Affairs leadership team.
• Acts on behalf of the Vice President or department leadership in their absence as assigned.
• Maintains current knowledge of changes in federal regulations, veterans educational benefits, and best practices in financial aid administration.
• Performs other duties as assigned by the Vice President of Enrollment Management & Student Success.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Progressively responsible experience administering federal or state financial aid programs, veterans educational benefits, or related enrollment services in an educational setting.
• Demonstrated experience interpreting and applying federal Title IV financial aid regulations and institutional policies.
• Demonstrated knowledge of veterans educational benefits and Department of Veterans Affairs certification processes or the ability to obtain School Certifying Official certification.
• Experience interpreting and applying policies, regulations, and procedures while exercising sound judgment.
• Experience using student information systems, financial aid management systems, and Microsoft Office applications.
• Experience supervising staff or serving as a lead worker responsible for assigning work, training employees, or coordinating office operations.
• Strong organizational, analytical, communication, customer service, and problem-solving skills.
• Ability to manage multiple priorities while maintaining a high degree of accuracy and confidentiality.
• Experience exercising sound judgment when interpreting complex regulations, policies, and procedures.
• Experience providing customer service while handling confidential information.
• Experience using enterprise information systems and Microsoft Office applications, including Excel.

Additional Considerations

• Experience administering federal Pell Grant, Direct Loan, FSEOG, Federal Work-Study, or state financial aid programs.
• Experience serving as a School Certifying Official.
• Experience with Oracle PeopleSoft Campus Solutions.
• Experience with COD, NSLDS, FAA Access, and VA-ONCE or Enrollment Manager.
• Experience in a Virginia Community College System institution.
• Experience participating in financial aid audits, program reviews, or compliance monitoring.
• Experience using document imaging or workflow systems.
• Experience supervising classified staff

Operation of a State Vehicle Yes Supervises Employees Yes Required Travel

Occasional travel to SVCC campuses, centers, meetings, and training/conferences with access to a state vehicle

Posting Detail Information

Posting Number CLS_4603P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 07/22/2026 Job Close Date 08/04/2026 Open Until Filled Yes Agency Website https://southside.edu/employment-opportunities Contact Name Jennifer Davis Email jennifer.davis@southsdie.edu Phone Number 434-949-1035 Special Instructions to Applicants

This is a full-time position with state and VCCS benefits. Applicants must apply online by submitting a state application through this site. Applicants must create a user account to apply online. If you are a state employee who has been affected by Policy 1.3 Layoff and possess a valid Inter-agency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the Card BEFORE the closing date for this position. The Card may be scanned and attached to the application or faxed to (434) 949-0708. Please include your name, the position number, and the position title on the fax cover sheet. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your VCCS applicant portal account for the status of your application and the status of this recruitment. For more information about this position or other vacancies within our agency, please visit our website at www.southside.edu/employment or contact Jennifer Davis at 434.949.1048.

Southside Virginia Community College (SVCC) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity, or other non-merit factors. The following person has been designated to handle inquiries regarding the non-discrimination policies: Shannon Feinman, Vice President of Finance and Administration, 109 Campus Drive, Alberta, VA 23821, 434-949-1005.

SVCC is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Act (ADA and ADAAA), to provide reasonable accommodations to applicants in need of access to the application, interviewing, and selection processes when requested.

We are a "Virginia Values Veterans" (V3) stage agency that provides hiring preference to Veterans and members of the Virginia National Guard in support of Executive Order 29 (2010). If you are a Veteran or a Virginia National Guard Member, we urge you to respond accordingly on your state application.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019 or DBVI at 800-622-2155.

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/98792

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

Optional Documents

• Resume
• Cover Letter/Letter of Application
• Other Document
• Alternative Hiring Process Letter
• Unofficial Transcripts
• Unofficial Transcript 2
• Unofficial Transcript 3
• SF-50 (Documentation of involuntary separation from Federal Agency)