Coordinator of Enrollment & Alumni Services

Position Details

Position Information

Position Title Coordinator of Enrollment & Alumni Services UIW Mission

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary

The Coordinator of Enrollment and Alumni Services is responsible for coordinating all marketing, recruitment, and admissions operations for the University of Incarnate Word's Feik School of Pharmacy (FSOP). This position serves as the primary recruiter for FSOP (traveling locally, regionally, and nationally to meet prospective students and applicants), and alumni engagement. The Coordinator of Enrollment and Alumni Services reports to the Associate Dean for Student Affairs.

Benefits

UIW has been identified year after year as one of the nation's Great Colleges to Work For based on employee feedback. UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave. Tuition benefits include UIW tuition waivers, tuition exchange programs and Brainpower Connection discounts for employees and dependents. Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life/AD&D, long-term disability, pet insurance, an Employee Assistance Program (EAP), wellness programs, employee discount program, Public Service Loan Forgiveness (PSLF) eligibility and more! Please refer to the Human Resources webpage for additional details on our benefits and eligibility.

Job Duties

Job Duty Name Recruitment Description of Job Duties

• Recruit students to the Doctor of Pharmacy program, including the Direct Admit and pre-pharmacy programs.
• Travel to college and university pre-pharmacy clubs, health and graduate fairs, high schools, middle schools, and other venues as needed to attract future pharmacists to the Feik School of Pharmacy. Travel will primarily be in Texas but will include some out-of-state travel.
• Oversee FSOP-wide recruitment travel calendar.
• Advise prospective students on the admission process.
• Email, call, and follow up with prospective students throughout the admission cycle.
• Manage student information collected at events to report and track prospects through the admissions cycle.
• Oversee the FSOP Student Ambassador Program focused on expanding recruitment activities.
• Maintain confidential student records.

Job Duty Name Alumni Affairs Description of Job Duties

• Develop and implement a plan to engage alumni through giving and event participation.
• Track alumni and provide statistical information as required by leadership.
• Engage alumni in the life of the FSOP through consistent and positive communications using electronic, print, and social media.
• Create a robust and comprehensive alumni volunteer program, including FSOP recruitment activities.
• Develop and execute plans and activities for alumni group (e.g., fall and spring socials, TPA and TSHP socials, 10-year class reunions, etc.).
• Work with the Dean of FSOP, UIW Development, and UIW Alumni Affairs offices to plan and implement fundraising initiatives to secure increased alumni participation to the Annual Fund and to advance all fundraising and stewardship vision and goals.

Job Duty Name CRM and Records Management Description of Job Duties

• Serve as lead user for FSOP in CRM Recruit, Element 451, and other technology related to enrollment, to include providing training for staff and users.
• Utilize CRM Recruit management system to develop a robust communication plan with prospective students and to serve as a conduit between PharmCAS and Banner.
• Maintain prospective student database, counselor/adviser database, and FSOP alumni database.

Job Duty Name Strategic Planning Description of Job Duties

• Develop, implement, and assess the effectiveness of a marketing/recruitment plan for the Feik School of Pharmacy.
• Meet new student enrollment goals on an annual basis.
• Generate regular admissions committee reports culminating in an annual report.
• Monitor and report regional, national, and international trends in Pharmacy education as they relate to admissions.

Job Duty Name Event Planning and Participation Description of Job Duties

• Manage the recruitment of participants for PharmCAMP, Pharm2Table Conferences, and other recruitment events.
• Provide assistance for interview days, Jumpstart, orientation, and other events/functions offered through the Office of Student Affairs.
• Plan, lead and coordinate alumni activities including annual 10-year class reunions.

Job Duty Name Social Media Description of Job Duties

• Create and manage the FSOP social media strategy.
• Research, write, edit, and design engaging content for social media channels.
• Develop and implement visual content for all digital platforms that promote FSOP events, awards, research, profiles, and other news.
• Create and manage social media content calendar for digital engagements.
• Manage all FSOP social media platforms as the primary administrator, to include Facebook, Twitter, Instagram, TikTok, and LinkedIn Accounts.
• Provide monitoring of social and digital media venues and independently respond to posted commentary to ensure that the FSOP image is protected and the UIW brand is communicated consistently and appropriately across all channels.
• Identify and provide enriching opportunities for audiences to interact and engage with FSOP in the social space.
• Facilitate discussion and build relationships with prospective students and alumni.

Job Duty Name Office of Student Affairs Support Description of Job Duties

• In collaboration with the Office of Student Affairs, ensure successful movement from prospective student, to applicant, and then matriculation.
• Serve as a member of the Office of Student Affairs team, collaborating on all student services and programs.
• Assist as needed for student support during Academic Standards and Professional Conduct Committee hearings.
• Manage a caseload of incoming P1 students for onboarding purposes.
• Serve on FSOP Committees, including but not limited to the Admissions Committee.
• Perform other duties as assigned.

Qualifications

Knowledge Skills and Abilities

• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in multi-tasking.
• Ability to take initiative; be self-motivated.
• Strong problem-solving skills.
• Proficiency in MS Outlook, Word, Excel, or similar systems.
• Excellent follow-through and assessment skills.
• Ability to work effectively with individuals from diverse communities and cultures.
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education

Bachelor's Degree

Required Work Experience

One (1) year of experience in recruitment and admissions in higher education.

Preferred Qualifications

• Master's Degree in Higher Education, Marketing, or Communication.
• Experience actively recruiting within a health professions school.
• Experience in the development and implementation of a marketing or recruitment plan for university and high school students.
• Database management experience such as Recruit, Element 451, Centralized Application Services, or Banner.

Required Certifications, Licenses or Registrations

Valid identification with "Real Id" designation, as required for air travel.

Work Hours

Typical Monday through Friday 8:00am to 5:00pm with occasional extended hours/weekends to meet departmental needs (including travel) and/or needs of the learning community, with some weeknights and weekends.

Physical Demands

• Ability to actively engage in events for extended periods of time.
• Ability to regularly move about campus, event venues, and recruitment sites to actively engage potential students, as well as attend meetings on and off campus.
• Ability to lift up to 25 lbs for table set-up/tear-down at events to include reaching overhead, bending, squatting to retrieve office/marketing/events materials.
• Ability to push/pull event carts holding up to 25 lbs.
• Ability to navigate airports with recruiting materials.

Posting Details

Posting Details

Posting Number AS2279PO Number of Vacancies 1 Job Type Full Time Job Category Administrator (exempt) Desired Start Date 09/01/2026 Position End Date (if temporary) Reports to Associate Dean of Student Affairs Salary $48,000-$50,000 Annualized Open Date 07/20/2026 Close Date Open Until Filled Yes Special Instructions to Applicant

N/A.

EOE

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).

Title IX

This position is considered a "Responsible Employee" under Title IX federal regulations and "Mandatory Reporter" under Texas state law and the UIW Sexual Misconduct Policy. As a Mandatory Reporter, this position requires you as the employee to promptly report any incident that you witness or receive information about Title IX violations. These reporting responsibilities are set out in the UIW Sexual Misconduct Policy.

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application
• Professional Reference Contacts

Optional Documents

• Other Document

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• UIW Website

• HigherEdJobs.com

• Indeed

• LinkedIn

• WorkplaceDiversity.com

• HispanicDiversity.com

• BlackJobCenter.com

• WomensJobCenter.com

• VeteransConnect.com

• Personal Referral

• Employee Referral

• Other

• If you selected other, please tell us where?

(Open Ended Question)

• • What is the highest level of education you have achieved?

• Less than Bachelor's Degree

• Bachelor's Degree

• Master's Degree

• PHD or higher

• • How many years of experience do you have in recruitment and admissions in higher education?

• Less than 1 year

• 1 year

• 2 years

• 3 years

• 4 or more years

• • List the Microsoft Office products with which you are experienced. Include your proficiency level in each and include special skills in each, where applicable. Examples of proficiency levels-None, Minimal, Limited, Proficient, Advanced, Expert. Examples of special skills: MS Outlook-mail merges; MS Excel-V-lookup & pivot tables.

(Open Ended Question)

• • Describe your experience with database management.

(Open Ended Question)

• • Do you currently have a valid ID with "Real ID" designation as required for air travel?
• No
• Yes