Coordinator Med Staff Services

Description -----------

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family. Jump-start your career as a Coordinator Med Staff Services today with Portsmouth Regional Hospital.

Benefits ---------

Portsmouth Regional Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, accident critical illness hospital indemnity auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401k Plan with a 100% match on 3 to 9 years of pay based on years of service.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness rollover assistance services and preferred banking partnerships.
• Education assistance, tuition, student loan certification support, dependent scholarships.
• Colleague recognition program.
• Time Away From Work Program, paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits --------------------------------

Eligibility for benefits may vary by location. Come join our team as a Coordinator Med Staff Services. We care for our community. Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today.

Job Summary and Qualifications -----------------------------

Medical Staff Administration

• Develop facility credentialing policies in accordance with accreditation, regulatory standards, HCA Healthcare policies, and medical staff bylaws.
• Facilitate meetings, develop agendas, maintain meeting minutes, coordinate follow-up for the following committees:
• Medical Executive Committee
• Credentials Committee
• Leadership Council
• Other Medical Staff Committee
• Department and Service Meetings as assigned.
• Coordinate the work of the Leadership Council in matters related to practitioner health and professional conduct and support functions for continued monitoring.
• Coordinate other facility committees as assigned.
• Maintain the official emergency call schedule and records for call compensation payments.
• Manage correspondence between facility and individual medical staff members.
• Provide support functions to medical staff officers in performance of their duties.
• Prepare credentialing reports for medical staff leaders, committees, and the governing body.
• Develop, maintain, and distribute medical staff governance documents, i.e., bylaws, rules, & regulations, policies, and implement annual review process.
• Serve as the primary liaison between the facility Division Medical Staff Services and the CPC.
• Ensure all facility non-privileged practitioner processes in accordance with Ethics & Compliance Policy CSG.QS.002 to include updates to the electronic Security Access Catholic Medical Center Form eSAF Tool to trigger provisioning and/or deprovisioning of system access to align with a practitioners status.
• Ensure tokens of appreciation and gifts provided to members of the medical staff are reported to the ECO to log on the Business Courtesy Log in accordance with Ethics & Compliance Policies LL.022 EC.005 EC.006 and EC.008.
• If applicable, coordinate the collection and handling of medical staff dues and other fees in accordance with Ethics & Compliance Policy TRE.001.
• Update Meditech Practitioner DictionaryDatabase to reflect all board actions on a practitioners RFC, R-RFC, including resignations, terminations, LOAs, denials, terminations, or withdrawals in accordance with CPC-28 and MSS-013.
• Manage and archive files according to HCA Healthcare and facility procedures and accreditation, regulatory standards.
• Privileging
• Facilitate development of eligibility criteria for each clinical privilege or grouping of clinical privileges that require the same qualifications and competencies.
• Facilitate the review of requests for clinical privileges using the approved eligibility criteria.
• Assess the applicability and appropriateness of clinical privileges for each specialty through periodic review.
• Maintain all up-to-date privilege content within the Visual Cactus system and MEDITECH Practitioner DictionaryDatabase to reflect all board actions, including approvals, denials, or terminations in accordance with CPC-28 and MSS-013.
• Update electronic Security Access From eSAF Tool to trigger provisioning and/or deprovisioning of system access to align with practitioners membership status and/or clinical privileges.
• Coordinate access by authorized facility staff to credentialing information as needed through iPrivileges or iPharmacy portal.
• Facilitate any required regulatory agency reporting of adverse actions taken against a practitioners medical staff membership or clinical privileges as directed by facility leaders.

Performance Improvement, Peer Review, Patient Safety ------------------------------------------------

• Coordinate with the facilitys quality department to facilitate focused professional practice evaluation FPPE and any related evaluation at the conclusion of FPPE or a period of provisional status.
• Coordinate with the facilitys quality department to facilitate ongoing professional practice evaluation OPPE.
• Coordinate with facility leadership in the conduct of internal and external peer reviews.
• Complete a summary of FPPE OPPE and peer review results for evaluation by medical staff leaders as part of the R-RFC process as noted in 4e above and ongoing as required by policy.
• In collaboration with the CPC, identify critical MSSD performance benchmarks, measure performance, and take action to improve when performance is not as desired or expected.
• Coordinate with the facilitys Patient Safety Officer in the medical staff review of occurrence reports, patient complaints, close call data, and SPAE reports.
• Coordinate with the facilitys Patient Safety Officer regarding medical staff participation in any activities performed as part of the HCA Healthcare Patient Safety Organization PSO, including the appropriate handling of Patient Safety Work Product PSWP.

Risk Management --------------

• Coordinate with the risk manager to review and evaluate an applicants claims history and National Practitioner Data Bank or other reports regarding final settlements.
• Ensure timely and proper notification of the risk manager regarding possible malpractice or other liability concerns.
• Coordinate all medical staff disciplinary actions, e.g., formal investigations, professional review actions.
• Facilitate due process in accordance with the facilitys fair hearing and appeals policy as well as legal and regulatory requirements.
• In accordance with Ethics & Compliance Policy EC.023 and in coordination with the facilitys ECO, submit a Reportable Issue report for any instances of a practitioner providing patient care within the facility without a legally required credential, e.g., license, DEA, or while under a Federal or state sanction or without having current approved clinical privileges.

National Practitioner Data Bank NPDB ---------------------------------

• Manage and maintain the NPDB account as the Data Bank Administrator.
• In collaboration with the facilitys Operations Counsel and appropriate facility leaders, submit reports to the NPDB as required by Federal law.
• Manage and respond to any requests for information made as the result of a NPDB report.
• Coordinate the completion of the NPDBs Attestation by the facilitys Attesting Official at the time of renewal of the facilitys registration with NPDB.

Information Management ---------------------

• Develop and maintain a policy regarding the management access to and distribution of credentialing privileging and peer review information in accordance with confidentiality requirements and record retention policies.
• Archive any locally maintained credentialing privileging or peer review records in accordance with record retention policies.
• Respond to external requests for information in accordance with policy.

HCA Healthcare System Coordination and Collaboration ---------------------------------------------------

• Attend initial orientation from the CPC and HCA Healthcares Office of Professional Practice Advancement.
• Maintain an acute awareness and accurate interpretation of the HCA Healthcare credentialing policies and procedures.
• Read and be familiar with HCAs Model Medical Staff Governance Documents, e.g., bylaws, credentials policy, and organization manual, the PPE Manuals, and other model medical staff policies.
• Support the facilitys medical staff in their review and adoption of template Medical Staff Services Department policies.
• Be familiar with CPC policies as they impact the facilitys MSSD.
• Read and act on announcements and alerts from the CPC, including Expirable credentials notifications, Dynamic flag alerts, Notices of changes or updates to Cactus or CPC procedures.
• Read and act on the weekly information from HCA Healthcares Office of Professional Practice Advancement, e.g., Answer of the Week, Important Updates, and other announcements.
• Participate in monthly Village calls.
• Attend and participate in scheduled Division meetings for MSPs.
• Ensure that facility Medical Staff Services operations conform to local, state, and federal governmental regulations as well as HCA Healthcare policy.

Education ---------

• High School diploma or equivalent required.
• Associate Degree or higher preferred.

Experience ---------

• At least one year of previous credentialing experience preferred.
• HCA Healthcare credentialing and Cactus experience preferred.
• Capital Division, which encompasses 19 hospitals overall, our hospitals include one Level I, three Level II, and four Level III trauma centers.
• The Capital Division office is located in downtown Richmond, VA.
• We are home to one of HCA Healthcares largest hospitals, a 500-bed Chippenham Hospital.
• HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times.
• In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Job Title: Coordinator Med Staff Services -----------------------------------------

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