Coordinator Lab Distribution - Integrated Lab - St. Vincent Medical Center

Summary of Primary Function/General Purpose of Position

The Coordinator Lab Distribution coordinates courier routes by scheduling and dispatching courier assignments to accommodate specified timeframes. Responds to phone requests for pickup and delivery of specimens, reports, and supplies. Serves as the liaison between the couriers and Lab Supervisors or Managers.

Essential Job Functions

• Coordinates the operation of the courier services with the contract vendor and holds vendor accountable for compliance with the terms of the service agreement.
• Responsible for the accuracy of all delivery manifests in laboratory and maintains for safe record keeping for lab compliance.
• Responsible for the timely and efficient delivery of all orders.
• Prepares customer orders for shipment, using all prescribed packaging methods to ensure integrity of the shipment.
• Maintains stock items ordered by customers while meeting productivity, accuracy, and customer service goals.
• Serves as orimary dispatcher for on-demand requests.
• Communicates with couriers to meet the service demands required.
• Communicates client concerns.
• Coaches and trains new and existing couriers.
• Administers laboratory protocol for drivers.
• Works with outside courier service to determine if request can be incorporated on an existing route.
• Supervises outside courier route schedules to improve efficiencies for existing and new laboratory accounts and reduce costs.
• Reconciles all vendor invoices for laboratory courier charges and evaluates cost-saving opportunities.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

High School/GED (required)

Associates (preferred)

Work Experience

5 years related work experience as a courier (preferred)

Experience with laboratory inventory, supply distribution, and/or laboratory specimen tracking (preferred)

Leadership experience in courier services (preferred)

Training

None

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

General office environment

Required to car travel to off-site locations, occasionally in adverse weather conditions

Long-distance or air travel as needed- not to exceed 10% travel

Prolonged periods of working alone

• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Lifting/Carrying (0-50 lbs.) 1-33%

Lifting/Carrying (50-100 lbs.) 1-33%

Push/Pull (0-50 lbs.) 1-33%

Push/Pull (50-100 lbs.) 1-33%

Stoop/Kneel 34-66%

Crawling 0%

Climbing 0%

Balance 34-66%

Bending 34-66%

Sitting 34-66%

Walking 34-66%

Standing 1-33%

Additional Physical Requirements/Hazards

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recorder

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Depth perception

Use of latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Gaseous risk exposure

Patient Population

Not applicable to this position

Skills

Active Listening

Verbal and Written Communication

Coordination

Problem Solving

Customer Service

Interpersonal Skills

Microsoft Office

Telephone Skills

Office Machine Operation

Lab Information Systems

Courier Software

Dependable

Detail-oriented

Leadership

Logistics

Training

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com