Administrative Skills, Budget Management, Campaigns, Community and Social Services, Consulting, Contact Management, Customer Support/Service, Performance Analysis, Program Evaluation, Program Planning, Project/Program Coordination, Record Keeping, SNAP, Statistical Programming Languages, Statistics, Student Services, Training/Teaching
KEYS Program Assistant Responsibilities
- Assist in the preparation, monitoring, and management of the KEYS budget.
- Compile and maintain detailed statistical data regarding program services and activities, student contacts, student academic progress, and KEYS eligibility and academic progress.
- Maintain records of student contacts and progress using the CWDS database.
Reporting and Communication
- Assist in the preparation and submission of the KEYS Annual Monitoring Report and additional grant reports to county and state agencies as needed.
- Attend meetings and training sessions as required by the Department of Human Services.
- Attend meetings and training sessions as required for KEYS personnel.
Program Development and Outreach
- Recruit and retain students receiving public assistance (SNAP and TANF) who are enrolled in college programs of study.
- Market KEYS Program services to student and community groups through classroom presentations, mailings, and presentations to community-based organizations.
Collaboration and Support
- Maintain close contact with County Assistance Office personnel to monitor student performance, arrange necessary support services, and identify new candidates for the KEYS Keystone Education Yields Success Program.
- Utilize Colleague and Navigate 360 to manage and communicate with KEYS student population, including but not limited to schedule changes, student alerts, appointment campaigns.
Academic Support and Services
- Work with students enrolled in college courses to provide academic support and assistance, including:
• Orientation program planning
• Facilitated study
• Tutoring
• Workshops
• Information giving
• Assistance completing forms
Program Evaluation and Supervision
- Consult with faculty tutors and counselors to provide appropriate services and programs designed to aid in student success and retention.
- Assist in establishing criteria for measuring success as it relates to placement, retention, and career awareness.
Supervision and Administrative Support
- Supervise the Student Support Specialists and administrative support staff.
Other Duties
- Perform other related duties as necessary and as assigned.
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Community College of Allegheny County