Coordinator II - Academic Care & Resilience Advocate (full-time, temporary)

Sam Houston State University

Huntsville, TX

JOB DETAILS
SKILLS
Academic Advice, Academic Affairs, Best Practices, Business Skills, Coaching, Conduct Studies, Data Analysis, Educational Administration, Federal Laws and Regulations, Higher Education, Logistics, Organizational Skills, Performance Modeling, Program Evaluation, Quality Monitoring, Record Keeping, Reporting Skills, State Laws and Regulations, Team Lead/Manager, Team Player, Time Management
LOCATION
Huntsville, TX
POSTED
30+ days ago

Posting Details

Come and join the Bearkat community!

Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging.

SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.

Posting Information

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Requisition 202600133S Title Coordinator II - Academic Care & Resilience Advocate (full-time, temporary) FLSA status Exempt Hiring Salary

This position is a pay grade 9. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf.

This is a full-time, temporary, grant funded position expected to end on or before 11/30/2028. Continuation of this position is contingent upon continued funding.

Occupational Category Professional Department Academic Success Center Division Division of Academic Affairs Open Date 05/15/2026 Open Until Filled Yes Educational and Experience Requirement

Bachelor's degree in related field. Two years of experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position

Performs moderately complex administrative and supervisory program work, as well as direct student support for the Academic Success Center and the Academic Care and Resilience team.

This is a full-time, temporary, grant funded position expected to end on or before 11/30/2028. Continuation of this position is contingent upon continued funding.

Primary Responsibilities

Delivers individualized coaching to first-generation, socioeconomically disadvantaged, and at-risk students using evidence-based approaches including motivational interviewing, appreciative inquiry, and metacognitive skill development. Provides targeted support for students at critical transition points including pre-enrollment preparation and academic re-entry. Conducts study skills assessments and develops personalized academic success plans. Monitors early alert systems and coordinates timely intervention responses. Conducts proactive outreach to students identified through alerts, data analytics, and campus referrals, including disconnected learners and returning students. Assesses student situations, determines appropriate support pathways, and connects students with campus resources. Documents interactions and outcomes in student success platforms. Maintains consistent follow-up and tracks engagement patterns. Teaches and/or provides lateral support for academic success courses and structured programming. Assists with program logistics, student participation tracking, and coordination of materials. Develops resources and assessment tools. Assists in developing outreach materials, coaching frameworks, and intervention protocols. Adapts approaches based on student feedback and outcome data. Learning Provides day-to-day supervision of learning coaches including task assignments, schedule coordination, and quality monitoring. Trains coaches on techniques, protocols, and best practices. Conducts regular check-ins and performance feedback. Models effective coaching practices. Maintains comprehensive records of student interactions and interventions. Tracks participation rates, engagement patterns, and outcomes. Prepares regular reports on program effectiveness. Establishes collaborative relationships with academic departments, advising, student affairs, and other campus units. Serves as liaison for student referrals and coordinated services. Participates in retention and student success initiatives. Performs other related duties as assigned.

Other Specifications

Knowledge of local, state, and federal laws. Ability to supervise business functions. Communicates with other university departments, personnel, and other agencies.

Full Time Part Time Full Time Temporary Position Number Quicklink https://shsu.peopleadmin.com/postings/47259

EEO Statement

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report

Applicant Documents

Required Documents

  • Resume
  • Cover Letter
  • Reference Contact Information

Optional Documents

  • Letter of Recommendation 1

Screening Questions

Required fields are indicated with an asterisk (*).

    • How did you learn about this position?
  • The Chronicle of Higher Education

  • TWC - Work in Texas

  • Inside Higher Ed

  • Higher Ed Jobs

  • HERC - Higher Education Recruitment Consortium

  • SHSU Website

  • SHSU Employee

  • Other

  • If your response to the question above was "SHSU Employee" please indicate employee's name and department.

(Open Ended Question)

  • If your response to the question above was "Other" please indicate from what source.

(Open Ended Question)

    • At SHSU student success is priority number one. In about 200-250 words, please explain your vision for student academic success initiatives and ways you could bring that vision to this job.

(Open Ended Question)

    • Describe your experience supervising a team of student staff. Please include your philosophy of supervision.

(Open Ended Question)

About the Company

S

Sam Houston State University