Reviews account work lists and follow-up documents, and obtains other information current accounts, including any special circumstances.Contacts sponsors and/or third party payer organizations to secure payments or arrange alternative settlement plans; identifies problem delinquencies and recommends their disposition; prepares and maintains collection-related records. Review and process credit balances accounts for refunds.Reviews and responds to patient accounts correspondence in a timely basis
Responsibilities:Reviews account work lists and related follow-up documents to determine the nature and extent of delinquency problems, and takes necessary action to obtain payment from sponsors or third party payers. Confers with others as needed to obtain additional information/clarification. Investigates delinquency cases to identify any special circumstances affecting payment delays, and follows up with appropriate parties. Contacts third party payer organizations and/or patients as necessary to facilitate the timely payment of past due charges or arrange alternative settlement plans.
Qualifications:High School Diploma or GED required. Previous office management or coordinator role preferred.
About Us:Highlands Medical Center is a 170-bed hospital located in Scottsboro, offering a wide variety of emergency, inpatient and outpatient services to support the wellness of our community. A part of the Huntsville Hospital Health System, HMC has the strength of a collaborative group of high-performing hospitals across North Alabama to share information, processes, ideas and best practices for continual enhancements to the care and services offered to meet the health care needs of our diverse community. Accredited by the Joint Commission, Highlands Medical Center stands out as one of the top-rated healthcare providers in the state.
In addition to Highlands Medical Center, the system provides many services through owned-entities across the community - Highlands Family Medicine, Highlands Home Health, Highlands Occupational Medicine, Highlands Surgical Services, Jackson County Family Medicine, Scottsboro OB-GYN, Highlands Pediatrics, and Highlands Health & Rehab and Cumberland Health & Rehab, two rehabilitation and long-term care nursing homes. With over 720 employees, HMC is one of the largest employers in Jackson County.