Summary
Job Description:
Implements and coordinates aspects of the patient''s plan of care to include verbal communication with key players - patient/family, interdisciplinary team members, providers, community resources constituents, etc. in a timely manner. Provides education/instruction to patient/family regarding coordination of elements of outlined plan of care. Represents University Medical Center of El Paso and Texas Tech in a professional manner. Performs secretarial/clerical duties to support overall daily operations and reporting goals in assigned area.
Required Skills:
1. Works well with people of all social, economic, and cultural backgrounds.
2. Demonstrates excellent verbal and written communication skills.
3. Strong customer service orientation.
4. Ability to prioritize and work well under tight time constraints.
5. Knowledgeable regarding community resources.
6. Knowledge of basic computer, word-processing, and spreadsheet skills, Microsoft.
7. Ability to operate standard office equipment.
8. Knowledge of English grammar, punctuation and spelling.
9. Bilingual (English/Spanish) preferred.
Required Experience:
A. Work Experience:
Two years of general office experience. Medical office environment preferred.
B. Education and Training:
High School diploma required. Associates degree in Human Services preferred.
Certified Medical Assistant or equivalent a plus, but not required.