Cook 1 - City Cruises Norfolk

Hornblower Group Inc

Norfolk, VA

JOB DETAILS
SKILLS
Cleaning Equipment, Cook Dishes, Customer Support/Service, E Programming Language, EEO Regulations, Entertainment and Media, Food Delivery, Food Presentation, Food Services, Government, Government Regulations, Heavy Lifting, Housekeeping/Cleaning, Internet/Online Service, Legal, Maintenance Services, Medical Conditions, Medical Genetics, Military, Operating Systems, Regulatory Compliance, Travel Industry
LOCATION
Norfolk, VA
POSTED
30+ days ago

Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Groups portfolio of international offerings includes water-based experiences, dining and sightseeing cruises, land-based experiences, walking and food tours, and ferry and transportation services.

City Experiences Hornblower Groups premier experience division offers land- and water-based experiences, as well as ferry and transportation services.

Hornblower Groups subsidiaries include:

• Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut. • Seaward Services Inc., a marine services company specializing in the operation, maintenance, and repair of government and privately owned vessels. • Anchor Operating System LLC, a Hornblower Group subsidiary and independent entity, provides reservation ticketing and website integration services for clients in the transportation, tourism, and entertainment industries.

Today, Hornblower Groups global portfolio covers over 10 countries, over 50 U.S. cities, and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Groups additional corporate offices reside in San Francisco, California, Boston, Massachusetts, Chicago, Illinois, London, United Kingdom, New York, New York, Dublin, Ireland, and across Ontario, Canada. For more information, visit hornblowercorp.com.

Position Summary

The successful Cook I will be friendly and efficient while providing buffet maintenance and replenishment, running food from galley to appropriate areas, and assisting in the routine cleaning of galley and buffet areas.

Duties and Responsibilities

• Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system. • Responsible for buffet maintenance and replenishment. • Maintains accurate rotation of food to assure top quality and freshness. • Responsible for reading and understanding ticketing system to deliver trays of food to the proper location. • Efficiently and promptly deliver hot and cold food items to the dining cabin from the galley. • Receive and organize hot line food orders, portion, arrange, and garnish food for service. • Assist in routine cleaning of galley, including daily cleaning of equipment and implements, sanitizing food preparation surfaces, and mopping floors. • Maintain uniform and personal grooming in compliance with appearance standards.

Other Duties and Responsibilities

Additional job duties as assigned.

Requirements & Qualifications

• At least one year of previous kitchen/culinary experience preferred. • High school diploma or equivalent preferred. • Energetic and enthusiastic personality essential. • Will be closely supervised, must be able to take direction. • Must be able to effectively understand and convey written and verbal information to coworkers and guests. • Must possess a service orientation - actively looking for ways to help others. • Will work for extended periods without sitting. • The nature of the work may be strenuous, and the work environment may be warm. • Required to lift and move heavy items such as cases of provisions and large containers of prepared foods. • Will be required to be available for work on all major holidays. • Must meet minimum state age requirements.

The RESPECT Service System embodies our mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO Statement Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy, or relation, medical conditions, childbirth, breastfeeding, parental status, veteran, and/or military status, disability, physical or mental medical condition, genetic information, or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals where and as they apply. The company also participates in the E-Verify program in certain locations.

About the Company

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Hornblower Group Inc