| Location | Phoenix, AZ |
Your role
Your mission as the Onsite Service Engineer is to provide expert repair services for our technology solutions delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. You will Report into the Site Manager.
Conduct planned and ad hoc visits to inspect service troubleshoot and repair various technical systems. You will also diagnose any issues prevent equipment downtime. Perform installations ensure safety compliance and document activities. Be the on-site contact providing service recommendations and addressing customer needs promptly.
To succeed you will need
To succeed you will need Education level
• High School Diploma. • Prefer an AS degree full military equivalent may substitute for AS degree.
Relevant Previous experience
• 1-3 years of equivalent experience in relevant technical field such as electronic mechanical chemical gas refrigeration or basic vacuum. Ideally with customer facing experience.
Knowledge areasSkills
• Strong customer focus to ensure delivered solutions meet customer expectations and timeframes while working in alignment with Edwards strategies and processes. • Self-directed with the ability to understand and resolve problems aligned with job responsibilities and escalates through the appropriate channels when required. • Proactively seeks customer feedback and asks questions to understand customer 's business. • Ability to share technical expertise and knowledge and provide coaching to less experienced team members. • Collaborates and supports with team members to deliver company objectives. • Complies with all applicable laws policies and standards to ensure organizational safety and health obligations are met. • Fluency in written and spoken English. Ability to speak distinctly and seehear clearly. • Able to use computer software to record data and write reports. • Can understand and interpret technical documentation relevant to work e.g. technical drawings.
In return we offer
• Company Culture and Values In the Atlas Copco Group we emphasize collaboration innovation and sustainability. Join us to be part of a team that values diverse perspectives and continuous growth. • Benefits and Perks Enjoy a benefits package including health and wellness programs retirement savings and employee assistance. We offer flexible working arrangements and career advancement opportunities. Specific benefits vary by location. • Growth Opportunities Access global training mentorship and career progression pathways to achieve your professional goals. • Compensation Transparency We value fairness and transparency. Our competitive salaries reflect your skills experience and contributions with details provided during the hiring process
Job location
This position is onsite supporting our valued customers at Intel
We are an Equal Opportunity Employer Edwards Company considers for employment and hires qualified candidates without regard to race religion color sex sexual orientation genetic information gender gender identity gender expression age national origin ancestry citizenship protected veteran or disability status or any factor prohibited by law and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action in accordance with all applicable federal state provincial and municipal laws. No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall because of race color ethnicity national origin age disability creed or religion or sex including sexual orientation gender identity gender expression pregnancy pregnancy outcomes and reproductive healthcare and autonomy be subjected to any discrimination in his or her their civil rights by any other person or by any firm corporation or institution or by the state or any agency or subdivision of the state pursuant to law.
Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life working in partnership with our customers and continually setting new standards. With over 150 years of rich heritage Edwards is the partner of choice for tens of thousands of customers in critical applications around the world. Vacuum is required in diverse sectors from the generation of power to the production of steel to the challenging environments of space simulation and high energy physics research.
At Edwards we believe there is always a better way. Our employees are full of ideas. When looking to add a new team member we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go. At Edwards you get to be part of something big we work globally but also get the opportunity make a difference locally in our own discipline. We work hard to attract motivate develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind First in Choice relies on this strategy. We are an Equal Opportunity Employer.
For more information about Edwards visit our website www.edwardsvacuum.com
A division of Atlas Copco