Control Utility Team Specialist - Benefit Payments

Job Title: Control Utility Team Specialist - Benefit Payments

Location: Newark, DE

Schedule: 8:30 AM-5:00 PM, rotating late shift 10:00 AM-6:30 PM to cover EOD process. 100% in-office. Occasional ad hoc overtime.

Duration: Contract - 6 months

Pay Range: $25/hr (W2)

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Control Utility Team Specialist - Benefit Payments to join our dynamic team. The ideal candidate will have strong experience in cash reconciliations, payment operations, and financial controls and a proven ability to learn quickly, implement feedback, and manage multiple priorities with accuracy.

Responsibilities:

• Reconcile multiple payment accounts daily and proactively monitor cash breaks.
• Develop working knowledge of supported business lines, including revenue and cash flows.
• Track accrual and payments of loan interest on daily, monthly, and annual cycles.
• Monitor wire and ACH processing and perform root-cause analysis for issues.
• Analyze business system reporting and identify improvements.
• Account for and certify internal account balances monthly.
• Track and log manual transactions between ERISA qualified accounts.
• Support heavier work and reporting volumes during month-end change.
• Identify and communicate financial and operational risks with suggestions to mitigate.
• Support internal clients at various levels with prompt, concise, and accurate information.

Required Skills & Qualifications:

• Bachelor's degree in business, accounting, or related field.
• Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Strong communication skills with clear business writing capability.
• Effective time management, prioritization, and ability to work under pressure.
• Careful attention to detail within a control environment.

Preferred Skills:

• Experience with reconciliation, budgeting, and financial reporting.
• Majors in business, economics, or accounting. Education in Information Systems is desired.
• Basic understanding of SQL concepts or data manipulation tools.
• Experience within a financial services organization.

Key Performance Areas

• Adhere to operational procedures for accurate and timely task completion.
• Analyze cash flows, business systems, and operating models.
• Compose concise emails to stakeholders at various levels.
• Preserve client confidentiality and material non-public information.
• Perform in a fast-paced environment and handle multiple tasks through prioritization.
• Work independently and as a contributing team member.
• Document procedures and identify needs for additional controls.
• Understand key department metrics and explore new interpretations.
• Respond to internal client inquiries with timely and accurate information.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.