Why Join Omnicell?
At Omnicell, we are transforming how healthcare organizations operate by creating innovative solutions that improve business outcomes and customer experiences. As a Contract Advisor, you will serve as a critical driver of contract execution excellence, partnering across Commercial, Legal, Finance, Procurement, IT, Customer Success, and customer-facing teams to ensure opportunities move efficiently from intake through execution.
This role offers the opportunity to influence business outcomes, improve contract cycle times, strengthen operational effectiveness, and contribute to a high-performing customer lifecycle organization. If you thrive in a fast-paced environment, enjoy solving complex problems, and excel at coordinating cross-functional stakeholders, this is an exciting opportunity to make a meaningful impact.
What You'll Do
As a Contract Advisor, you will own and coordinate the end-to-end contract lifecycle for assigned opportunities, ensuring contracts progress efficiently, compliantly, and with clear stakeholder alignment.
Drive Contract Lifecycle Execution
- Own assigned contracts from intake through execution, serving as the operational lead throughout the contract lifecycle.
- Coordinate contract-related deliverables, approvals, milestones, and stakeholder activities to ensure timely execution.
- Monitor contract progress, proactively identify risks, and remove barriers that could delay execution.
- Maintain accountability for contract momentum, ensuring opportunities continue advancing toward completion.
- Provide consistent visibility into contract status, key risks, open items, and next steps.
Lead Cross-Functional Coordination
- Serve as the primary point of coordination between Commercial, Legal, Procurement, Finance, IT, Customer Success, and other business stakeholders.
- Facilitate meetings, discussions, approvals, and decision-making processes necessary to support contract execution.
- Coordinate communications with customers and external stakeholders when required.
- Build collaborative relationships that accelerate issue resolution and improve stakeholder alignment.
- Influence outcomes and drive progress without direct authority.
Ensure Contract Governance & Compliance
- Promote adherence to approved contract templates, clause libraries, policies, and governance standards.
- Route non-standard terms, contractual exceptions, and deviations to appropriate Legal and leadership resources.
- Ensure all required approvals are obtained, documented, and auditable.
- Maintain complete and accurate contract records throughout the contracting process.
- Support audit readiness and compliance with corporate contracting policies and procedures.
Manage Workflow and Operational Risk
- Monitor contract portfolios for bottlenecks, delays, workflow challenges, and execution risks.
- Escalate issues proactively to minimize impact on timelines and business objectives.
- Manage action items and stakeholder follow-through to maintain deal velocity.
- Support overall contract pipeline health through accurate tracking, reporting, and operational discipline.
Maintain Systems and Data Integrity
- Manage contract documentation, communications, milestones, and data within Agiloft and other approved business systems.
- Ensure contract records are complete, current, and consistently maintained.
- Support reporting needs related to contract execution, cycle times, and operational performance.
- Champion data integrity, process discipline, and system adoption across contract activities.
Contribute to Continuous Improvement
- Identify recurring challenges, process inefficiencies, and opportunities to improve contract lifecycle performance.
- Recommend and support workflow improvements that reduce cycle times and increase operational effectiveness.
- Partner with cross-functional teams to implement best practices and standard operating procedures.
- Support adoption of contract management technologies and process optimization initiatives.
Who You Are
Minimum Qualifications
- 3-7 years of experience in contract administration, contract management, legal operations, procurement, sales operations, deal desk, project coordination, or a related business function.
- Experience coordinating complex workflows involving multiple stakeholders and business functions.
- Experience working with Contract Lifecycle Management (CLM) systems, CRM platforms, or workflow automation tools.
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Teams.
- Strong organizational, project management, and prioritization skills.
- Excellent written and verbal communication skills with the ability to interact effectively across all organizational levels.
- Strong analytical and problem-solving abilities with a proactive approach to issue resolution.
- Demonstrated ability to manage multiple priorities while maintaining exceptional attention to detail.
- Ability to maintain accurate documentation, reporting, and compliance records within enterprise systems.
Preferred Qualifications
- Bachelor's degree in Business Administration, Legal Studies, Finance, Operations, Healthcare Administration, or a related field; equivalent experience will also be considered.
- Experience supporting commercial contracts, customer-facing agreements, software/SaaS contracts, healthcare contracts, or procurement agreements.
- Experience working within regulated industries or highly governed business environments.
- Familiarity with contract review processes, governance frameworks, approval workflows, and compliance requirements.
- Experience with Agiloft or similar CLM platforms.
- Experience with Salesforce or comparable CRM systems.
- Experience supporting operational excellence, process improvement, or business transformation initiatives.
How You'll Elevate at Omnicell
At Omnicell, success is measured not only by what you achieve, but also by how you achieve it. As a Contract Advisor, you will demonstrate our Elevate Behaviors every day:
Collaborate
- Build strong partnerships across Commercial, Legal, Finance, Procurement, IT, Customer Success, and customer-facing teams.
- Foster transparency, alignment, and shared accountability to move contracts efficiently through the lifecycle.
Inspire
- Create trust through clear communication, proactive follow-up, and professional stakeholder engagement.
- Influence decisions and drive progress through collaboration and credibility rather than authority.
Develop
- Continuously expand your contract management, compliance, and business operations expertise.
- Share best practices and contribute to a culture of learning and operational excellence.
Execute
- Take ownership of outcomes, manage competing priorities effectively, and deliver on commitments.
- Ensure contracts progress efficiently while maintaining compliance, accuracy, and quality standards.
Impact
- Identify process improvements that increase efficiency, reduce contract cycle times, and enhance stakeholder experiences.
- Contribute to scalable workflows and operational solutions that support company growth and customer success.
Success in This Role
You will be successful as a Contract Advisor by consistently delivering:
- Strong contract cycle time performance.
- Achievement of service-level commitments and responsiveness standards.
- Healthy contract pipeline progression and improved deal velocity.
- Accurate, complete, and audit-ready contract documentation.
- Compliance with governance requirements and approval processes.
- High stakeholder satisfaction through proactive communication and coordination.
- Strong Agiloft data quality and record integrity.
- Meaningful contributions to process improvements and operational excellence initiatives.
Working Conditions
- Primarily remote office-based work environment.
- Regular collaboration with cross-functional teams across multiple time zones.
- Occasional participation in meetings outside standard business hours based on business needs.
- Ability to manage multiple projects, priorities, and stakeholder relationships simultaneously.
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider's most trusted partner by our guiding promise of "Outcomes. Defined and Delivered."
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
- Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
- Intellectually Curious, eager to think deeper to learn and improve.
- In Doing the Right Thing, we lead by example in ALL we do.
We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.