Contractor Relations Specialist

Iconma

Phoenix, AZ

JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Communication Skills, Computer Networks, Contract Processing, Customer Support/Service, Data Analysis, Detail Oriented, Employee Relations, Establish Priorities, Health Plan, Identify Issues, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Multitasking, Needs Assessment, Onboarding, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Proposal Development, Team Player, Workplace Issues, Writing Skills
LOCATION
Phoenix, AZ
POSTED
2 days ago

Join Our Team as a Contractor Relations Specialist!

We are seeking a dedicated and dynamic individual to join our team on a full-time, direct basis. In this role, you will be responsible for managing the entire lifecycle of contractor relationships, building and maintaining strong connections, and ensuring a seamless experience for our contractors.


What You Will Do:

  • Contractor Onboarding, Maintenance, and Offboarding: Manage the entire lifecycle of contractor relationships.
  • Develop and Maintain Relationships: Engage with contractors to build and sustain strong connections.
  • Information Gathering and Referrals: Collect valuable information and obtain referrals to enhance our network.
  • Troubleshoot Issues: Address and resolve contractor-related issues, collaborating with various departments as needed.
  • Communication and Customer Service: Provide excellent communication, interpersonal, and customer service skills daily.
  • Administrative Support: Offer additional administrative support, including backup coverage for team members as needed.


Who You Are:

  • Expressive Communicator: You have excellent written and verbal communication skills and can develop relationships with a diverse range of individuals.
  • Helper and Guide: You have a genuine interest in assisting and guiding people through onboarding processes and effective contract assignments.
  • Fast Learner: You are adaptable and eager to absorb and retain new concepts and ideas.
  • Multi-tasker: You can manage multiple tasks independently in a fast-paced environment.
  • Organized Problem Solver: You love organization, problem-solving, and paying attention to detail.


Required Skills:

  • Experience: Minimum 2 years of experience within the staffing industry and/or experience dealing with onboarding and employee relation issues.
  • Communication: Friendly, personable, with excellent communication and interpersonal skills.
  • Needs Assessment: Skilled at assessing contractor needs, developing proposals, and delivering solutions.
  • Relationship Building: Strong relationship-building and decision-making skills.
  • Data Analysis: Ability to report, analyze data, and communicate results effectively.
  • Independent Management: Capable of managing daily workload independently, operating well under pressure, and balancing competing priorities in a high-volume, fast-paced, team-oriented, and results-driven environment.
  • Attention to Detail: Must have attention to detail and be able to document crucial notes.
  • Multi-tasking: Ability to multi-task, use sound judgment, and prioritize effectively.
  • Problem Resolution: Strong problem identification and resolution skills.
  • Microsoft Office Proficiency: Proficient in Microsoft Office products, including Outlook, Word, and Excel.


Why Should You Apply?


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About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/