Contractor - Branch - 3035764

Job#: 3035764

Job Description:

We Are Hiring: Teller / Banker / Member Service Representative!

Role: Teller / Banker / Member Service Representative

Supporting: Large Financial Services Client

Location: Puyallup, WA (Onsite)

Duration: ~5 Months

Assignment Type: Contract to Hire

Position Description:

We’re seeking a Teller / Member Service Representative to support day‑to‑day branch activities in a high‑volume, member‑facing environment. This role is essential in ensuring smooth branch operations, exceptional member service, and accurate handling of financial transactions.

You will assist members in person, process teller-line transactions, identify potential fraud concerns, and provide guidance on available products and services. This role requires strong attention to detail, professionalism, and the ability to navigate multiple systems while maintaining excellent customer service.

Key Responsibilities:

• Assist members in person with inquiries, requests, and routine transactions.
• Perform teller-line activities for savings, checking, consumer loans, credit cards, and fraud resolution.
• Verify member identity and review account alerts or irregularities.
• Identify and escalate potential fraud or unusual activity.
• Demonstrate proficiency using multiple internal systems simultaneously.
• Recommend additional products or services to support member needs.
• Maintain compliance with operational, security, and customer-service procedures.
• Collaborate with branch staff to support daily operations and member flow.
• Perform additional duties as assigned.

Qualifications:

• Experience with cash handling in a fast-paced environment
• Strong computer proficiency and ability to navigate multiple screens
• Reliable attendance and adherence to schedule
• Ability to multitask in a structured, member-facing environment
• Strong verbal/written communication and active listening skills
• Professionalism and tact when handling member issues
• Good judgment, initiative, and decision-making skills
• Ability to work independently and as part of a team
• Composure under pressure and adaptability
• Strong organizational and time management skills
• Basic math skills and accuracy in financial transactions
• Ability to build rapport and maintain positive relationships
• Receptiveness to feedback and commitment to continuous improvement
• Customer-service experience, ideally within banking or a financial institution

Compensation and Benefits

The pay rate for this position is $15.00 - $20.00 per hour. Please note that the final rate may be contingent on experience and other factors.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

VEVRAA Federal Contractor.

We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.