Location: Las Vegas, NV
At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.
As a Contract Administrator (Lead), you will oversee Service Order governance and contract administration workflows that support commercial execution across the business. This role exists to ensure deals are operationally sound, aligned to contractual standards, and structured to support accurate billing and long-term customer success.
You will serve as a key operational bridge between Sales, Legal, Finance, and Post-Sales Operations while driving improvements in contract lifecycle management processes and automation.
Review and validate Service Orders and sales transactions for accuracy and completeness
Ensure Service Orders align with governing Master Service Agreements (MSAs)
Identify and resolve discrepancies related to pricing, dates, deliverables, or non-standard terms
Act as an operational checkpoint during deal negotiations to reduce downstream billing or operational issues
Evaluate contract terms for impacts to invoicing, SLAs, revenue recognition, and customer operations
Partner with Finance and Billing teams to ensure CLM data supports invoicing workflows accurately
Collaborate with Legal to improve clause libraries and reduce recurring contract friction points
Configure and maintain CLM workflows, approval routing, and document standards
Support automation initiatives for MSA and Service Order linkage within CLM systems
Maintain version control for sales-facing templates and approved documents
Track and report on Service Order accuracy, turnaround times, and operational exceptions
Identify recurring deal structure issues and recommend process improvements
Support CLM enhancements, testing, rollout, and adoption of new workflows
You assess deals with both operational and commercial impact in mind
You identify risks early and provide practical solutions
You communicate clearly across Sales, Legal, Finance, and Operations teams
You maintain strong attention to detail in high-volume environments
You improve workflows and look for opportunities to automate manual processes
You use reporting and operational insights to drive process improvements
You balance speed, accuracy, and compliance effectively
Required:
3+ years of experience in Deal Desk, Sales Operations, Contract Administration, or related functions
Experience supporting Order-to-Cash workflows
Strong analytical and problem-solving skills
Experience reviewing contracts, Service Orders, or commercial terms
Proficiency with Salesforce and CLM platforms
Experience working cross-functionally with Sales, Finance, Legal, and Operations teams
Strong written and verbal communication skills
Preferred:
Experience with DocuSign CLM or similar platforms
Familiarity with billing operations, revenue recognition, or SLA structures
Experience supporting process automation or workflow optimization initiatives
A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment
Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development
Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive
Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company
Generous Benefits Package – Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more
This is more than a job—it’s a mission. If you’re ready to improve contract operations, reduce downstream friction, and support scalable commercial execution, we want to hear from you.
Apply Now and Let’s Build the Future Together.