USAJOBS - Job Announcement
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MENU Sign in My jobs Profile Resumes & documents Search preferences Notifications Sign out My jobs Profile Resumes & documents Notifications Search preferences Sign out Events Help Center Search Back to results Apply Contact Representative Benefits Department of Health and Human Services Indian Health Service Various Service Units within Indian Health Service Apply Print Share Save
Summary
Join the Indian Health Service as a Contact Representative Benefits and make an impact. The role involves identifying patients eligible for alternate resources, assisting with enrollment, advocating on their behalf, and acting as a liaison between the IHS work unit and non-IHS providers and facilities.
Job Announcement Details
Job Requirements
How to Apply
To apply for this position, you must provide a complete Application Package. See required documents below.
To begin, click the Apply Online button on the vacancy announcement.
You will be directed to the Login.Gov screen, where you will sign in if you have an existing USAJOBS account or create a Login.Gov account.
If you have an account, you will be directed to select a resume or create a resume. If you create an account, you can create a resume. Click save and continue.
Follow the prompts to upload your resume and/or supporting documents.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete.
If you click Return to USAJOBS or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Read and complete all Eligibility questions.
Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online.
You may choose one or more of the following options to submit your documents:
Upload from your computer or USAJOBS click the USAJOBS link to complete the transfer process.
Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position.
USAJOBS will not allow you to upload or build resumes longer than two pages and you will need to update the resumes in your profile before applying for a job.
Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying.
IHS is unable to make assumptions about qualifications if not clearly listed.
Helpful Hints for Creating a Two-Page Resume:
Prioritize most relevant and recent experience Use concise results-focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder
For additional questions, please see our Frequently Asked Questions FAQs found here: https://www.ihs.gov/jobs/index.cfm?module=faq