Consumer Lending Systems Administrator

Cinfed Credit Union

Cincinnati, Ohio

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JOB DETAILS

SKILLS

Auto Insurance, Communication Skills, Consumer Loans, Credit Cards, Credit Union, Cross-Selling, Dental Insurance, Detail Oriented, Disability Insurance, Documentation, Documentation Standards, External Audit, Financial Reporting, Internal Audit, Legal Standards, Life Insurance, Loan Documents, Loan Funding, Loan Operations, Loan Origination, Loan Policy, Loans, Maintain Compliance, Money Laundering, Performance Analysis, Problem Solving Skills, Product Development, Regulations, Regulatory Compliance, Resolve Customer Issues, Service Delivery, Supplier Relationship Management (SRM), Systems Administration/Management, Systems Maintenance, Team Player, Technical Operations, Training/Teaching, Vendor/Supplier Relations, Vision Plan

LOCATION

Cincinnati, Ohio

POSTED

3 days ago

About the Role

Are you a detail-oriented lending professional with a passion for optimizing technology? Cinfed Credit Union is seeking a Consumer Lending Systems Administrator to bridge the gap between our consumer lending operations and our technology platform. In this vital role, you will take ownership of our Loan Origination System (LOS - MeridianLink) while actively supporting our members through the full loan and credit card lifecycle.

If you thrive in a collaborative environment, uphold elite service standards, and want to directly impact the financial well-being of our members, we want to hear from you!

What You Will Do

Own the Loan Origination System (LOS): Manage system access for personnel, handle document administration, build new products/reports, and suggest critical improvements to ensure MeridianLink runs flawlessly.
Vendor Relationship and Systems management: Establish and maintain systems and programs provided by all vendors associated with the Consumer Lending Department.
Training: Conduct training sessions for new and existing employees on a wide variety of systems and programs.
Reporting: Assist multiple departments across the credit union by creating and distributing various production/performance reports.
Manage the Full Loan Lifecycle: Coordinate efficient closings, disburse funds, process direct and indirect loan fundings, manage dealer relations, and assist with titles and auto insurance verifications.
Deliver Exceptional Member Service: Answer complex account inquiries, open/close accounts, solve problems, and cross-sell ancillary products (such as GAP, Mechanical Breakdown Protection, and credit life/disability insurance).
Maintain Compliance & Standards: Ensure all operations strictly align with Credit Union policies, legal regulatory standards, and BSA/AML requirements. Provide necessary documentation/reports for completion of both internal and external audits.
What You Bring (Qualifications)

Experience: 3 to 5 years of similar or related experience, ideally within a full-service financial institution.
Lending Background: Proven experience in consumer lending practices, loan documentation, and standard regulatory compliance.
Technical Savvy: Direct familiarity with Loan Origination Systems (experience with MeridianLink is highly preferred).
Skills/Abilities: Working knowledge of regulations relating to all Credit Union deposit products (Reg E, Reg CC, Reg D, Truth-In-Savings Act); excellent communication skills; detail-oriented and efficient problem solving ability.
Education: A high school diploma or GED equivalent; additional related coursework or certifications are a plus.
Availability: Flexibility to work occasional evenings and 1 scheduled Saturday per month as required to serve our members.

Our Core Values & Performance Expectations

At Cinfed, our mission is driven by quality and efficiency. You will be evaluated by your ability to build outstanding relationships with our members, maintain a stellar professional reputation, deliver accurate financial reports, and collaborate seamlessly across the Consumer Lending team.

Pay & Benefits

$23.85-27 hourly rate (plus bonus eligibility) depending on experience
Named a Cincinnati Top Workplace for 11 consecutive years; work in an environment where your co-workers really do love their jobs!
Comprehensive health, dental, and vision insurance
Generous 401(k) match up to 6%
Paid time off (PTO) + up to 11 paid holidays
Tuition reimbursement program
30 days of paid training
Opportunities for advancement - we prioritize promoting from within
Opportunities to volunteer in the community

Pre-employment background (credit, criminal, and drug) check required.

Cinfed Credit Union is an Equal Opportunity Employer

Consumer Lending Systems Administrator

Cinfed Credit Union

Cincinnati, Ohio

About the Company

Cinfed Credit Union

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