Consumer Lending Collections Specialist

Central Bancompany Inc

Jefferson City, MO

JOB DETAILS
SKILLS
Bankruptcy, Consumer Loans, Credit and Collections, Customer Relations, Customer Support/Service, Loan Operations, Loans, Presentation/Verbal Skills
LOCATION
Jefferson City, MO
POSTED
16 days ago

Consumer Lending Collections Specialist:

Are you passionate about delivering exceptional customer service and making a real impact? At Central Bank, we are hiring a Consumer Lending Collections Specialist.

We are looking for someone who will be able to assist the customer with their loan status and be able to create workable plans designed to assist the customer in bringing their loan account current. This position is suited for a high-energy individual who enjoys communicating with loan customers through phone, email, text, and written communication.

Responsibilities Include:

  • Learning and maintaining knowledge of collection policies included in the Consumer Lending Collection Guide.
  • Creating a working knowledge of Collection/Repossession laws as they pertain to Consumer Lending, which will be used in your daily interaction with loan customers.
  • Becoming familiar with a working knowledge of Bankruptcy laws.
  • Possessing the ability to express yourself in a clear and concise manner in both verbal and written communications with loan customers.
  • Working with loan officers and operations staff for collection purposes.
  • Other duties as assigned.

About the Company

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Central Bancompany Inc

Central Bank has been serving the St. Louis metropolitan area for over 115 years. Since our inception we have been a conservative financial institution and have always focused on the basic business of making loans in and attracting deposits from the communities we serve. Today we still take the same approach to our business throughout the metropolitan area.

We offer local management, long-term stability and a full range of deposit and lending products and services coupled with a very personalized approach to providing financial services.

We are one of the top mortgage lending providers in the St Louis area with a knowledgeable and experienced group of loan officers and mortgage staff. Our commercial lending team has a long history of working with businesses to finance their needs today and as they grow in the future.

Central Bank offers a full range of online banking services including online bill pay, mobile check deposit, e-statements and a full complement of checking and savings products

Central Bank is a wonderful place to grow and develop your talent! We are more than a place to work, we encourage teamwork, community involvement, and a family environment rooted in respect and pride for each person who contributes to our success and the success of our customers.

Central Bank is family-owned. We refer to our team as our “Central Bank family.” This comes from a genuine appreciation for the people who dedicate their talent to our company’s success. Providing outstanding benefits is one of the primary ways we strive to be an employer-of-choice. Our overall compensation philosophy is based on pay for performance and ensures our employees are paid competitively. Our employees also have access to a comprehensive package of benefits, rewards and recognition.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Banking
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance
FOUNDED
1902
WEBSITE
https://www.centralbank.net/