Construction Scheduling Coordinator & Operations Assistant

Picture your morning: you greet a client call with confidence, sort the day’s messages so crews stay focused, and lock in a pair of site walkthroughs. By lunch, you’ve aligned subcontractors, confirmed material deliveries, and updated the client-facing schedule. In the afternoon, you track a newly signed change order, catch a missing permit detail before it reaches the field, and send crisp updates so everyone knows what’s next. You’re the calm at the center of a busy remodeling operation—keeping information clear, timelines precise, and people informed.

What You’ll Drive Every Day

• Serve as the first point of contact on inbound calls—listen carefully, respond professionally, and deliver excellent customer care.
• Filter and prioritize messages and requests so the right issues get attention at the right time.
• Log and monitor leads from first inquiry through project completion, ensuring nothing slips.
• Book consultations, site visits, walkthroughs, and client meetings with confidence and accuracy.
• Coordinate daily communication among clients, field crews, subcontractors, and suppliers.
• Relentlessly follow up on tasks, approvals, and milestones to keep projects moving.
• Track executed estimates, change orders, selections, permits, approvals, and overall project progress.
• Maintain precise, up-to-date production schedules for both internal teams and clients.
• Prevent conflicts and bottlenecks by forecasting crew and calendar needs.
• Spot missing details early—before they become field problems.
• Organize project files: estimates, invoices, permits, and job documentation.
• Assist with purchasing and material ordering; coordinate deliveries to match the schedule.
• Share schedule updates and project changes quickly and professionally with all stakeholders.
• Reinforce accountability expectations with employees, subcontractors, and vendors.
• Help refine systems, workflows, and operational processes for smoother execution.
• Leverage scheduling software, CRMs, digital workflows, and AI-powered tools to boost efficiency.

What You Bring

• Outstanding organization and time management; you juggle details with ease.
• Clear, professional written and verbal communication.
• Ability to handle multiple priorities in a fast-moving environment.
• Strong attention to detail and excellent follow-through.
• Self-starter who is proactive and comfortable working independently.
• Adaptability when plans change—because they will.
• Polished presence with clients, including high-end homeowners and HOA communities.
• Reliable, trustworthy, steady under pressure, and focused on solutions.
• Openness to learning construction terminology, scheduling concepts, and remodeling workflows.

Preferred Background

• Experience in construction, remodeling, cabinetry, interior design, or project coordination.
• Background in a construction office, service-based business, or residential remodeling setting.
• Comfort with scheduling software, CRMs, project management tools, and Microsoft Office or Google Workspace.

Tools and Proficiencies

• Customer Service
• Project Management
• Scheduling Experience
• Blueprint Reading