Employee Service Representative

Johnson Service Group (Internal Careers)

Knoxville, TN

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JOB DETAILS

SKILLS

Analysis Skills, Communication Skills, Computer Skills, Consulting, Customer Support/Service, Detail Oriented, Documentation, Email Management/Administration, Employee Orientation, Employee Terminations, Expense Reports, Interpersonal Skills, Microsoft Excel, Microsoft Office, Onboarding, Payroll Administration, Presentation/Verbal Skills, Problem Solving Skills, Process Management, Systems Maintenance, Time Management, Writing Skills

LOCATION

Knoxville, TN

POSTED

30+ days ago

Johnson Service Group (JSG) is looking for an experienced Employee Service Representative. The Employee Service Representative will be responsible for onboarding and processing payroll for our contractors!

Employee Service Representative Responsibilities:

Process payroll
Collect timesheets and enter hours into GP sheets
Run missing timesheet report and email employees to submit their time
Make photocopies, faxes documentation, prepare correspondence, and perform other clerical functions.
Provide customer service by answering employee requests and questions.
Assist with processing and documenting personnel changes and terminations.
Maintain and prepare employee files.
Maintain our Bullhorn system.
Complete onboarding process and new hire orientation.
Submit online requests and assists with background checks/drug screenings for new hires.
Responsible for verifying Form I?9 compliance, E?Verify, and Form I9 binder maintenance.
Send email to managers to approve pending timesheets/expense reports
Review expense reports for accuracy and make sure all receipts are attached
Process Change Forms for pay rate, bill rate, AVM, mark up changes
Update clients every week and send to client typically these are Excel reports

Employee Service Representative Qualifications:

Must have computer skills and the ability to learn.
Experience with DocuSign would be a plus
Proficient in Microsoft Office and Excel.
Detail oriented, sense of urgency, and strong problem-solving skills.
Excellent verbal/written skills and communication skills.
Strong interpersonal skills are essential.
Must have the ability to manage processes and analyze information
Strong Time management skills
Experience working to deadlines

Why work for JSG?

Our people and culture make JSG a great place to work. We are all about growing and investing in our staff. JSGs mission is to empower people, help our clients reach their goals, and hire motivated individuals.

We offer medical, dental, vision, life insurance options, paid time off, sick time, 401(k), weekly pay, and more.

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We are always looking for great people to join our teamwe want to see your success here at JSG!

We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Employee Service Representative

Johnson Service Group (Internal Careers)

Knoxville, TN

About the Company

Johnson Service Group (Internal Careers)

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