Construction Manager

This position is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects in the restoration industry. This role is responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in construction services.

Are you a proactive leader who thrives in a dynamic, fast-paced environment? Do you have a passion for driving efficiency, supporting teams, and delivering exceptional customer experiences?

Join SERVPRO® Team Cuthbertson as a Construction Manager, where you’ll be at the heart of our construction operations, leading a team, and ensuring smooth processes and effective construction project management.

In this role, you will collaborate closely with key stakeholders to ensure seamless project execution, achieve financial objectives, and maintain high levels of customer satisfaction. You’ll lead and develop our construction team, managing a wide range of responsibilities including recruitment, training, performance management, and project coordination.

We are seeking an organized and detail-oriented professional who excels in communication and problem-solving. If you are passionate about fostering a productive work environment and driving team success, this is the ideal opportunity for you.

Key Responsibilities

• Manage the overall satisfaction of the customer and client experience.
• Evaluate and sell projects through educating customers on the construction process.
• Develop scope of work, review estimates, set expectations, and obtain customer and client approval of project scope of work.
• Create project schedules and timelines, coordinate and oversee the execution of services, conduct quality assurance activities, and resolve issues.
• Document and or review job file to support the services provided.
• Maintain communication with internal and external stakeholders.
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work. Ensure proper permits are acquired.
• Review project budget, manage expenses and company assets, collect deposits and draws, and assist in collecting final payments.

Qualifications

• High school diploma or GED required. Bachelor’s degree in Construction Management or related field preferred.
• Proven work experience in construction management.
• Proficiency with Xactimate or similar estimating software (Level II certification preferred).
• Superb customer service track record.
• Extensive leadership, management, and organizational skills.
• Excellent analytical, problem-solving, and decision-making skills.
• Outstanding written and oral communication skills.
• Working knowledge of current business software technologies.

What We Offer

• Competitive compensation and significant bonus potential.
• Use of an assigned company vehicle.
• Promotion opportunities through defined learning paths, training, and professional development.
• Paid vacation and sick time, 9 paid holidays.
• 401(k).
• Medical, dental, vision and workplace insurance benefits.

About Us

Founded in 2008 by Jeff and Jessica Cuthbertson in Chattanooga, TN, SERVPRO® Team Cuthbertson has quickly become a leading force in the restoration industry. Since our inception, we've expanded our footprint beyond Chattanooga, with successful franchise locations in Knoxville, TN, and throughout Orlando and Central Florida. With 16 franchise locations currently operating, we are proud to be among the largest franchise operators in the Southeast.

Our Mission: To restore property and peace of mind to our customers - while providing value to our clients, creating opportunities for our employees, and contributing to our communities. We strive to be the premier restoration company in our markets.

Our Commitment: Driven by a passion for excellence, we deliver top-quality services in every project. Our dynamic and inclusive company culture is built on mutual respect, collaboration, and empowerment. We recognize that our employees are the cornerstone of our success and are dedicated to their ongoing development through continuous training and improvement.

More Than Restoration: At SERVPRO® Team Cuthbertson, we're committed to restoring lives and building lasting relationships. Our compassionate approach goes beyond property damage, providing support and guidance to our clients during challenging times.

Join Us: As we continue to grow, learn, and serve, we invite you to join us on our journey. Together, we can make a difference in the lives of those we serve, with unwavering dedication and integrity.