Are you an experienced mortgage professional who thrives on problem-solving, relationship building, and making a meaningful impact for customers? Waukesha State Bank is looking for a Construction & Collection Specialist to join our Mortgage Servicing Team. In this key role, you'll manage the construction draw process while also helping customers navigate delinquency solutions with professionalism, empathy, and care. From collaborating with builders and title companies to working directly with borrowers on payment solutions, no two days are the same.
We're seeking someone with strong mortgage servicing knowledge, excellent communication skills, and a passion for customer service. The ideal candidate is organized, detail-oriented, and confident working independently in a fast-paced environment. Experience with construction draws, collections, investor reporting, or loan servicing is strongly preferred, along with advanced Excel skills and the ability to manage multiple priorities with accuracy and integrity.
At Waukesha State Bank, you'll be part of a community-focused organization that values teamwork, professionalism, and doing what's right for our customers. If you're looking for an opportunity to grow your career while making a real difference, we'd love to hear from you!
Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service.
This is an onsite position in Waukesha County, WI
Must have the ability to obtain an active NMLS Record
Employment with Waukesha State Bank is contingent upon the successful completion of a criminal background check and drug screen.
EOE Disability/Vet