Job DescriptionSchulte Hospitality Group is seeking a dynamic, service-oriented Conference Services Manager to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!What's in it for you? When you join Schulte Hospitality Group, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:Work Today, Get Paid today, with Daily Pay!Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!Multiple Health Insurance and Life Insurance options401k Plan + Company MatchPaid Time OffHoliday PayPet InsuranceEmployee Assistance ProgramSchulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!Our Company: Schulte Hospitality Group is a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.Position SummaryThe Conference Services Manager is responsible for coordinating and executing all aspects of group meetings, conferences, conventions, and special events within the hotel. This role serves as the primary liaison between clients and hotel departments to ensure seamless event execution and exceptional guest satisfaction.Job Duties and ResponsibilitiesServe as the main point of contact for clients from contract turnover through event completionDetail all group events, meetings, banquets, and convention functions accurately and efficientlyConduct pre‑convention meetings with clients and internal hotel departmentsPrepare and distribute banquet event orders (BEOs), resumes, and event timelinesCoordinate with sales, catering, banquet, culinary, housekeeping, front office, and audiovisual teams to ensure successful event executionMonitor event setup, service delivery, and breakdown to ensure quality standards are metAssist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients' details are executedRespond promptly to client requests, questions, and last‑minute changesBuild strong relationships with clients to ensure repeat business and customer satisfactionProvide exceptional customer service before, during, and after eventsManage room blocks, meeting space allocations, and special guest arrangementsEnsure all event details are communicated clearly to operational departmentsConduct site inspections and planning meetings with prospective and confirmed clientsResolve guest concerns and operational issues professionally and efficientlyTrack event revenue, billing, and final invoices in coordination with accountingMaintain knowledge of hotel facilities, services, and local attractionsEnsure compliance with hotel policies, safety regulations, and service standardsAssist with forecasting, reporting, and departmental administrative duties as neededResponsible for learning the hotel brand and strategyProvide prompt and accurate responses to all client requests for proposals and informationPerform various other duties as assigned to meet business objectivesEducation and SkillsHigh School Diploma/GED. Bachelor's Degree preferredMinimum of (1) year in conference services or event planning in a hotel or Conference FacilityKnowledge, Skills and AbilitiesAbility to communicate effectively verbally and in writingExcellent listening and problem‑solving skillsAbility to exceed expectations of guests and team membersOrganizational SkillsPositive and customer centric attitudeMust have flexible work hours that may include evenings, weekends, and holidays*Schulte Companies is an Equal Opportunity Employer.Position TypeFull‑timeCompensation Range$50,000#J-18808-Ljbffr