CONFERENCE SERVICE MANAGER

Hotel Nikko SF

San Francisco, CA

JOB DETAILS
SKILLS
Catering Services, Coaching, Communication Skills, Computer Skills, Conference Management, Cost Control, Customer Relations, Develop and Maintain Customers, Exceeded Sales Goal, Leadership, Mentoring, Menu Development, Multitasking, Performance Analysis, Performance Reviews, Proposal Writing, Revenue Growth, Safety Standards, Sales, Strategic Planning, Up-Selling
LOCATION
San Francisco, CA
POSTED
2 days ago

The Banquet Sales & Catering Manager, supervised by the Director of Catering and Convention Services, is responsible for generating new banquet revenue and supporting department management.

  • Meet and exceed upsell revenue goals and maintain client relationships.
  • Coordinate sales bookings, create menus and proposals, and support cost control.
  • Support department leadership through coaching, mentoring, and performance evaluations.
  • Assist in strategic planning, reviewing policies, and ensuring excellent guest service.
  • Maintain professional communication, manage multitasking efficiently, and uphold safety standards.

Qualifications include a degree (preferred), 2+ years catering sales experience, market knowledge, strong communication skills, and computer proficiency.

Work involves indoor tasks, with some outdoor touring, requiring standing, walking, and lifting. The role offers competitive benefits and a dynamic work environment focused on service excellence.

About the Company

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Hotel Nikko SF