Billing, Calendar Management, Catering Services, Conference Management, Continuous Improvement, Customer Support/Service, Diversity, Government, International Law, Legal, Logistics Management, Metrics, On Call, Process Improvement
WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.
About the Role
Provides courteous and efficient service to both clients and staff for conference services. Coordinates with local offices for daily requirements, office specific needs and updates in the Conference Services Software.
What You Will Be Doing
- Coordinate conference room scheduling and support meetings across multiple US offices
- Manage catering logistics, partner with vendors, and ensure smooth event execution
- Collaborate with IT, facilities, and other teams to meet meeting and event needs
- Monitor daily conference schedules and proactively resolve conflicts or last-minute changes
- Review event-related invoices and track reporting metrics as needed
- Review reports and attend daily and weekly meetings with events operational team
- Keep current on US office changes that impact Conference Services
- Support continuous improvement of conference services processes and standards
- Provide occasional on-call support for urgent meeting requests
W
Wilmer Cutler Pickering Hale and Dorr LLP