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Conference Customer Service Coordinator - $28-$33/hr - DC

Beacon Hill Staffing Group, LLC

Washington, DC, District of Columbia

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JOB DETAILS
SALARY
$28–$33 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
Administrative Skills, Artificial Intelligence (AI), Biology, Business Development, Communication Skills, Conference Management, Continuous Improvement, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Fortune 500 Customers, Frequently Asked Questions (FAQ), Google Apps, Legal, Logistics, Multitasking, Nonprofit, Organizational Skills, Record Keeping, Regulations, Salesforce.com, Time Management, Voice Mail
LOCATION
Washington, DC, District of Columbia
POSTED
1 day ago

Our client, a national non-profit organization, is seeking a Conference Customer Service Coordinator to join their team on a temporary basis in Washington, D.C.

About The Job:
  • Serve as the primary point of contact for exhibitor and attendee inquiries via email and phone
  • Provide information regarding registration, exhibitor logistics, conference deadlines, and event policies
  • Monitor shared inboxes and voicemail and ensure timely responses and follow-up
  • Provide administrative support to the Conference Services and Business Development teams
  • Maintain records and update information in Salesforce and other systems
  • Support exhibitor communications, resource materials, and attendee information
  • Assist with internal coordination and preparation of FAQs and template responses

About You:
  • Strong customer service and communication skills
  • Excellent attention to detail and organizational abilities
  • Ability to manage multiple inquiries and priorities simultaneously
  • Experience with Google Workspace (Docs, Sheets, Drive)
  • Experience with Salesforce or similar CRM systems
  • Previous customer support, association, or conference support experience preferred
  • Familiarity with AI productivity tools is a plus

About The Position:
  • Start Date: ASAP!
  • $28-$33/hr
  • Contract through November
  • 100% onsite in NW Washington, DC
  • Schedule: Monday-Friday, 8:30 AM - 5:00 PM (37.5-hour work week)
  • Metro Accessible!

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

About the Company

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Beacon Hill Staffing Group, LLC

Beacon Hill Staffing Group was founded to set a new standard in search, career placement and flexible staffing. Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Government Services, Beacon Hill Legal, Beacon Hill Life Sciences, Beacon Hill Solutions and Beacon Hill Technologies by visiting www.beaconhillstaffing.com. Or you can visit one of our branch locations www.beaconhillstaffing.com/locations We look forward to working with you.
COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
https://www.beaconhillstaffing.com/