Concierge

Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.

Client Overview:
Our client is a premier real estate and hospitality organization, dedicated to delivering exceptional tenant and guest experiences. The company is known for their commitment to high-quality service and operational excellence. They are looking to add a Concierge to their team. They foster a professional and welcoming environment for both employees and clients.

Salary/Hourly Rate:
$65k - $75k

Position Overview:
Our client is seeking a Concierge to serve as the primary point of contact for tenants, visitors, and guests. This role ensures seamless service delivery through coordination of reservations, event support, and daily operations. The ideal candidate will maintain a polished front-of-house presence and collaborate effectively with internal teams and external partners.

Responsibilities of the Concierge:

• Serve as the primary point of contact for tenants, visitors, and guests, providing courteous and solution-oriented assistance.
• Coordinate reservations, room bookings, and tenant service requests to ensure seamless experiences.
• Maintain a polished and welcoming front-of-house presence at all times.
• Assist with event setup, guest reception, and on-site logistics in collaboration with the Event Manager and Director of Events.
• Support catering partners during events to ensure smooth execution and service quality.
• Oversee day-to-day operations, ensuring spaces are clean, organized, and ready for use.
• Monitor inventory of supplies and amenities, coordinating replenishment as needed.
• Ensure compliance with building policies, safety protocols, and company standards.
• Communicate effectively with property management, security, and maintenance teams to support tenant needs.
• Anticipate tenant and guest needs to enhance overall satisfaction and experience.

Required Experience/Skills for the Concierge:

• 1 - 3+ years of experience in concierge services, front desk operations, or hospitality environments.
• Exceptional customer service and interpersonal skills with a professional and polished demeanor.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Effective communication and problem-solving skills.
• Ability to support events and work flexible hours as needed.
• Proficiency in managing guest requests and coordinating with multiple teams.

Preferred Experience/Skills for the Concierge:

• Experience in luxury or Class A office amenities.
• Familiarity with event support and hospitality-driven operations.
• Strong organizational skills and ability to manage multiple priorities.
• Collaborative mindset and comfort working in team-oriented settings.
• Knowledge of hospitality standards and guest service best practices.
• Basic knowledge of safety and emergency procedures.
• Ongoing professional development in customer service or event management is a plus.

Education Requirements:

• Bachelor's degree in Hospitality, Event Management, Business, or a related field is preferred.
• Equivalent experience in hospitality or concierge services may be considered.

Benefits:

• Client-provided benefits available, upon eligibility.

Job Wrapping ID: #LI-AJ3

About Atrium:What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success. By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy . As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO

Position ID: 403689