Concessions Specialist

Concessions Specialist

The Arizona Humane Society is seeking a dedicated and motivated full-time Concessions Specialist to join our Café team at our Papago Park Campus. This role offers a 4 10 - hour shift schedule with working hours of 8:30 AM – 6:00 PM. If you're a talented professional eager to make a difference, we'd love for you to keep reading!

Paws Up For Great Benefits!

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

A Day in the Life:

The Concessions Specialist is responsible for opening and closing duties, operating both the hot and cold service lines, and preparing drinks and menu items according to standardized recipes and procedures. This role also operates the point-of-sale (POS) system to accurately create and close customer transactions, handles cash responsibly, maintains knowledge of all menu items and promotions, and delivers exceptional customer service. The ideal candidate is adaptable, responds quickly to changing priorities, and thrives in a fast-paced environment while meeting the evolving needs of both the organization and its customers.

Job Requirements:

• High school diploma/GED required.
• One-year prior work experience in a high-volume kitchen or beverage service environment required.
• Food Handler Card (or Food Handler Certificate) required.
• Experience in customer service and/or retail preferred.
• Strong interpersonal and customer service skills required.
• Must be able to handle food items safely and properly in a kitchen environment.
• Understanding of retail and cash handling operations required.
• Ability to learn/use POS software (for use with food service in a restaurant environment).
• Complete food preparation procedures according to written instructions.
• Ensure paperwork and data entry is completed accurately and legibly.
• Multitask and handle multiple, simultaneous orders.
• Keep necessary items and supplies adequately stocked and understand their uses and applications.
• Continue to expand knowledge of staff dietary needs and restrictions.
• Assist drivers with loading and unloading orders.
• Perform routine inventory checks and create vendor orders as necessary.
• Maintain knowledge of all available menu items, their ingredients, and their preparation methods.
• Create daily or weekly special menu items and order necessary items to execute them properly.

Physical Demands/Work Environment:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. There will be exposure to dust, heat, cold, and temperature changes; occasional wet floors, and animal noises, odors, and dander.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Additional Information

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.

Ready to Join our team and make a difference every day?

Please apply with our quick 3 minute job application at Careers - Arizona Humane Society