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Computer Technician II

Berkeley Unified School District

Berkeley, CA

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JOB DETAILS
SKILLS
Analysis Skills, Apple Macs, Computer Maintenance, Computer Networks, Consulting, Customer Support/Service, Database Administration, Database Backup, Diagnostics Solutions/Software, Electrical Wiring, Equipment Maintenance/Repair, Establish Priorities, Hand Tools, Hardware Evaluation, Hardware Repair, Hardware Upgrades, Hubs, Inventory Management, Linux Operating System, Mac Operating System X (OS X), Microsoft Windows Operating System, Network Administration/Management, Network Configuration Management, Network Software, Network System Hardware, Operating Systems, Peripheral Hardware, Problem Solving Skills, Product/Service Launch, Purchase Orders, Purchasing/Procurement, Record Keeping, Software Administration, Software Evaluation, Software Installation, Software Licenses, Software Upgrades, Staff Training, Systems Administration/Management, Tape Backup, Tape Drives, Technical Support, Technical Training, VMWare vCenter, Vehicle Driving, Virtual Machine (VM)
LOCATION
Berkeley, CA
POSTED
5 days ago
BASIC FUNCTION:

Under an assigned supervisor, install, maintain and repair computer equipment, peripherals, and networks to prevent service interruption; install, support and maintain a variety of servers for the District; lead, train, and provide work direction and guidance to Computer Technician I; and instruct personnel in the operation of computers, peripherals, and related equipment.

REPRESENTATIVE DUTIES:

ESSENTIAL DUTIES:
• Install, maintain and repair PC and Macintosh computer equipment and related peripherals; review and prioritize work orders

• Install, support and maintain a variety of servers for the District including Windows, OSX and Linux systems; serve as primary contact for vCenter/Virtual Machine setup and related issues; work with vendors to roll out new services and their infrastructure to the District; document use of services

• Install, configure and assist in the use of various operating systems and software applications; troubleshoot and resolve software and hardware related problems; re-install operating systems and other programs as needed

• Participate in the installation, configuration and maintenance of networks and related equipment; assist schools in the implementation of networks; install network hubs, wiring and cables; upgrade network hardware and software as needed; install hub and set up computers and peripheral equipment; utilize diagnostic testing software and equipment to identify causes of networking problems

• Provide user support and training to staff in the operation and care of assigned equipment and software including network access, internet usage, user accounts and data backup; assist schools with the selection and installation of software; create user accounts, unlock accounts, reset passwords and assist in other related activities; assist sites with prioritizing equipment and software needs

• Consult with vendors, service providers and technical support regarding purchase of parts, status of repairs and software and hardware related questions

• Make recommendations regarding the purchase of hardware and software products; analyze and evaluate software and hardware for potential use; submit proposals to site management for approval and action; prepare and process purchase orders; participate in maintaining the technology plan; deliver purchased equipment to sites as directed

• Perform general technology maintenance activities including rack-mounting, power balancing UPS loads, backup tape and drive swapping, and other on-site local terminal work

• Lead, train and provide work direction and guidance to Computer Technician I

• Operate a variety of hand and power tools; drive a vehicle to sites to conduct work

• Maintain inventory of computers and networking equipment; maintain software license inventories; manage the database of systems/network equipment to maintain accurate inventory; maintain records and logs related to assigned activities

• Attend web seminars on products to evaluate use for the District; conduct end-user training presentations as requested; maintain current knowledge of technical advances in the field

OTHER DUTIES:
Perform related duties as assigned

About the Company

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Berkeley Unified School District