Computer Technician

TO: All IBAA-TEA Members Brockton Public Schools

FROM: Dr. Kathleen F. Moran, Assistant Superintendent of Human Resources

SUBJECT: Computer Technician- Technology Services Department

According to the terms of the contract, the following computer technician position is being advertised.

Minimum Qualifications:

• At least 3 years' experience in the IT field
• Experience in a Microsoft AD environment

Preferred Qualifications:

• Technical certifications such as A+ N+
• Microsoft certifications such as MCP, MCTS, MTA
• Experience with Microsoft Windows 10 and Windows 11
• Experience with a work order entry system and inventory system
• Experience with Microsoft SCCM, Intune or other imaging/deployment software

Duties and Responsibilities:

• Support and maintain the district's computer systems, such as desktops, laptops, and tablets as well as their peripherals.
• Support and maintain all AV inventory, such as Interactive boards, document cameras, and sound systems.
• Install, diagnose, repair, maintain, and upgrade all hardware and equipment while ensuring optimal performance.
• Troubleshoot problem areas in a timely and accurate fashion.
• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
• Accurately document instances of hardware failure, repair, installation, and removal.
• Support development and implementation of new computer projects and new hardware installations.
• Report to the Senior Technician of Technology Services.

Compensation: According to the Contract

Further duties, responsibilities and expectations of this position will be discussed with each applicant at the time of the interview.