Computer Support Specialists

The ideal candidate should be comfortable working with MS Windows, Outlook, Excel, Word, and SharePoint, have basic accounting knowledge, and possess strong communication, organisation, and multitasking skills. Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI.

About US-
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.

Title: Computer Support Specialists
Duration: 2 years
Location: Albany NY 12226
Shift Timings: Mon-Fri (8:00 AM-5:00 PM)
Pay: USD 20/hr-USD 22/hr

Position summary:
The ideal candidate should be comfortable working with MS Windows, Outlook, Excel, Word, and SharePoint, have basic accounting knowledge, and possess strong communication, organisation, and multitasking skills.
 
Key Responsibilities:

• Provide basic support for MS Windows, MS Outlook, MS Word, and MS Excel.
• Assist users with routine technical and application-related issues.
• Create, update, and maintain records, documentation, and correspondence.
• Use MS SharePoint to access, organise, and maintain information and documents.
• Perform basic data entry, research, and information lookups.
• Apply basic accounting principles when handling financial or accounting-related information.

Minimum Qualifications:

• Working knowledge of MS Windows, MS Outlook, MS Word, and MS Excel.
• Basic understanding of accounting principles.
• Strong written and verbal communication skills.
• Ability to multitask, prioritise work, and meet deadlines.
• Ability to work effectively both independently and as part of a team.

Preferred Qualification:

• Associate or bachelor's degree, particularly in Computer Science, Information Technology, or a related field.
• Experience with ServiceNow or another ticketing/case management system.
• Experience with MS SharePoint.
• Ability to run basic SQL scripts or queries.
• Previous experience in IT support, help desk, application support, or technical customer service.

Application Process
Resume Review
Initial discussion
Video Screening
Client Interview
 
Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI. ISO-certified and CMMI Level 3 appraised, we proudly partner with 70+ Fortune 500 companies and 150+ government agencies.
Cogent is an equal opportunity employer and does not discriminate based on any protected status under applicable law.