Computer Support Specialist

Datrose, Inc

Jamaica, NY

JOB DETAILS
SKILLS
Adobe Acrobat, Computer Hardware, Computer Science, Computer Software, Computer Systems, Email Technology, Medical Genetics, Microsoft Excel, Microsoft Outlook, Microsoft Word, Operating Systems, Printing, Problem Solving Skills, Public Transport, Resolve Customer Issues, Technical Support, Word Processing
LOCATION
Jamaica, NY
POSTED
30+ days ago
Computer Support Specialist
 
Our client is seeking a Computer Support Specialist for a temporary position (W2 Only) in Jamaica, NY. This is an excellent opportunity for the right individual. If interested in exploring this great opportunity, please apply directly at https://search10.smartsearchonline.com/datrose/jobs/.
Veterans are encouraged to apply.

   Are there any specific skills or domain expertise you would like us to focus on?

-Proficient in Microsoft excel, word, outlook, Adobe Acrobat etc.
Will the candidate be required to work onsite full-time, or is there any flexibility?
-Full time
           
 If selected, what will be the interview mode (in-person or virtual)?

-In person
How soon can the candidate(s) start after completion of the interview? Is this position vacant, temp agency or state occupied?
-Typically 2 weeks depending on results for physical + background check to clear. Temp agency occupied.
 

Is there a .30 or .60 minute lunch break?
-30 minutes
Is there a Preferred Level of Education: High School graduate with some college; computer science related degree?
            -Bachelors preferred

Is this position vacant?
            -Encumbent fill

Is there free or paid parking available at this location?  If paid, can you inform us as to the daily/weekly cost?

    -Free parking on site

What modes of public transportation are in close proximity to this worksite location?

           -St. Albans LIRR, Q4 to the J,Z, E train  

 Will this role be: on-site 100%, hybrid schedule or remote?

          -100% on site

How will interviews be conducted?

    -In person

 If applicable is there a payment deposit for any issued items/property i.e., keys, id, or parking pass?

           -A fee of $5 if work ID is lost and needs to be replaced.

 Will training be provided?

           -Yes

 Is there a preferred level of education?

           -Bachelors preferr

 What's the minimum years of experience candidates should have?

-1 year minimum
 

Is there any software program an ideal candidate should be proficient in?

-Proficient in Microsoft excel, word, outlook, Adobe Acrobat etc.
 

 Is there a possibility the assignment will be extended?

    -Yes if staff does not take State item after the 2 years then agency will need to be re-hired.

How many positions are currently filled by incumbents?
-1
Which ticketing system is being used for this role?

            Please clarify by ticketing system?

  Will the interview process be conducted virtually or in person?

            -In person

Position Details: 
Duration: 2 years
Hours: Mon - Fri 8:30am to 4:30pm
Pay rate: $23-26/hour depending on experience
 
What to Expect:
 
Job description – 
 
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. Many aid concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages. Must have advanced computer and software skills beyond those defined in Computer Operator including skills in multiple software.
 
Datrose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, pregnancy, status as a parent, age, protected veteran status, family medical history or genetic information, political affiliation, status as a qualified individual with disability, or other non-merit based factors. Authorization to work in the U.S. is a precondition of employment. Datrose does not sponsor employment visas.
 


About the Company

D

Datrose, Inc