Computer Support Specialist

Nexus Staff

Albany, NY

JOB DETAILS
JOB TYPE
Contractor
SKILLS
Customer Support/Service, Detail Oriented, Documentation, Health Plan, Work From Home
LOCATION
Albany, NY
POSTED
1 day ago

Job Title: Computer Support Specialist
Employment Type: Contract

Work Hours: 40 hrs./week
Work site: 100% Onsite

Location: One Commerce Plaza, Albany, NY, 12257
Job Duration: 6 Months
Closing: 05/22/2026
#CB



Minimum Candidate Qualifications:
  1. Proof of eligibility to work in NYS.
  2. Three (3) years of customer service experience

Duties include, but are not limited to, the following:
  • Search computer records/databases and interpret them in connection with inquiries
  • Evaluate documentation submitted in connection with inquiries and provide solutions
  • Draft accurate and professional emails in response to inquiries
  • Respond to inquiries in a prompt and courteous manner
  • Work in a high-volume, fast-paced environment
  • Have a keen attention to detail

Miscellaneous Information:
  • Monday through Friday, 40 hours per week.
  • This position is 100% on-site. Telecommuting is not permitted.
  • The Department does not provide parking, but the office is accessible by mass transit.
  • Interviews will be conducted in person or online based on availability.
  • Training will be provided.

The Nexus Staff Difference:
  • Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.
  • We offer weekly payments via ACH (Automated Clearing House).
  • Serving as Prime Vendors to New York State and New York City for over 10 years.

About the Company

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Nexus Staff