Computer Support Associate I - Infrastructure

Epitec Staffing

East Moline, IL

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JOB DETAILS

SALARY

SKILLS

Asset Disposal, Computer Networks, Computer Security, Desktop PC, Equipment Maintenance/Repair, Information Technology & Information Systems, Intranet, Knowledge Base, Microsoft Office, Microsoft Windows System Administration, Operational Support, Operations Processes, Problem Solving Skills, Procedure Development

LOCATION

East Moline, IL

POSTED

2 days ago

Job Title: Computer Support Associate I - Infrastructure
Location: East Moline, IL
Job Type: W2 Contract
Expected hours per week: 40 hours per week
Schedule: On-site (Monday – Friday)
Pay Range: $25.50 per hour
Job Description:

1st shift (6am – 3:30pm with flex start am) with minimal overtime
Business casual dress code

To provide onsite deskside Tier 2 support performing the following duties:
Primary Duties for this role:

Deploying new computers to replace old ones.
Upgrading to window 11 from 10
Imaging computers
Disposing of outdated assets
Strong Software skills: Powershell, python, etc.

Additional details:

Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic
documents/records
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations.

Job Requirements:

Knowledge of computing and networking concepts and fundamentals
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts
1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:

Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

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Computer Support Associate I - Infrastructure

Epitec Staffing

East Moline, IL

About the Company

Epitec Staffing

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