Computer Support Associate

Artech LLC

East Moline, IL

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JOB DETAILS

SALARY

$20–$25 Per Hour

SKILLS

Asset Disposal, Computer Networks, Computer Security, Desktop PC, Equipment Maintenance/Repair, Information Technology & Information Systems, Intranet, Knowledge Base, Microsoft Windows System Administration, Operational Support, Operations Processes, Problem Solving Skills, Procedure Development

LOCATION

East Moline, IL

POSTED

3 days ago

Job Title: Computer Support Associate
Duration: 12+ Months
Location: Moline IL

Job Description: To provide onsite deskside Tier 2 support performing the following duties:
Primary Duties for this role:

Deploying new computers to replace old ones.
Upgrading to window 11 from 10
Imaging computers
Disposing of outdated assets
Strong Software skills: Powershell, python, etc.

Additional details:

Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic
documents/records
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with preestablished and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations.

Job Requirements:

Knowledge of computing and networking concepts and fundamentals
Ability to use standard desktop load applications such as Client Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts
1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:

Degree in an Information Technology discipline or equivalent experience. High School or secondary diploma or equivalent

Computer Support Associate

Artech LLC

East Moline, IL

About the Company

Artech LLC

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