Computer Repair Technician

DMD Systems Recovery LLC

Tempe, AZ

Apply

JOB DETAILS

JOB TYPE

Full-time

SKILLS

Apple, Asset Disposal, Communication Skills, Continuous Improvement, Dell Computers, Detail Oriented, Disassemblers, Documentation, Electronics, Hardware Administration, Hardware Repair, Hewlett-Packard Product Family, Identify Issues, Leadership, Maintain Compliance, Maintenance Services, Needs Assessment, Operational Improvement, Operational Strategy, Operational Support, Physical Demands, Process Development, Quality Metrics, Regulatory Compliance, Safety Process, Sustainability, Systems Administration/Management, Team Player, Time Management

LOCATION

Tempe, AZ

POSTED

10 days ago

Computer Repair Technician
Department: Operations

$20-$22 Hourly || Paid Biweekly
HOURS OF OPERATIONS:
Monday-Friday|| 5:30AM-4:30PM

Company Description:
DMD Systems Recovery, LLC (DMD) provides IT Asset Disposition solutions adhering to the most rigorous environmental and security standards to deliver confidence to companies who value our world and their reputation. We are a certified B Corp in the Electronics and Sustainability field, with facilities in Tempe, AZ, Austin, TX, and Palo Alto, CA.

Job Summary:
The Repair Technician plays a key role in supporting DMD’s repair operations by completing accurate, efficient, and high‑quality repairs for both in‑warranty and out‑of‑warranty devices. This role requires strong attention to detail, excellent documentation skills, and the ability to collaborate with internal teams to ensure timely processing of repair needs. The Repair Technician follows established repair workflows, maintains compliance with warranty requirements, and supports overall operational efficiency

Key Responsibilities:

Accurately file, document, and complete all in‑warranty repair cases in a timely and compliant manner
Maintain clear tracking and visibility of all repair cases to ensure accountability and proper documentation
Ensure all warranty repairs meet partner (Dell, Lenovo, HP etc.) requirements and internal quality standards
Perform hands‑on out‑of‑warranty repairs, including physical tasks such as device disassembly, reassembly, and skinning as required
Identify, document, and communicate parts needed to complete repairs
Assist with diagnostics, device preparation, and post‑repair quality checks
Collaborate with repair, inventory, and operations teams to support efficient workflow
Follow established repair processes, safety guidelines, and documentation protocols
Identify opportunities for continuous improvement and operational efficiency
Perform other duties as assigned

Education and Experience:

High school diploma, GED, or equivalent required
Technical certification preferred
Familiarity with repair processes for common hardware brands such as Dell, Lenovo, HP, and Apple
1–3 years of experience in device repair coordination, electronics, hardware support, or a related field (preferred)
Strong attention to detail with the ability to document work accurately and consistently
Ability to identify repair needs, troubleshoot issues, and recommend appropriate actions
Comfortable performing hands‑on repair work, including device disassembly and reassembly
Strong communication skills and ability to work effectively in a fast‑paced operational environment
Familiarity with warranty processing or repair ticketing systems is a plus

Physical Requirements:

May include standing for long periods of time
May include bending, twisting, squatting, and repetitive motions
Ability to lift and move equipment weighing approximately 10–50 lbs. on a regular basis
Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions

Employment Details:
This full‑time position reports to leadership within operations. Compensation is commensurate with experience and responsibilities and includes a competitive benefits package. DMD Systems Recovery is an equal opportunity employer. Pre‑employment drug screens and background checks are required.

Computer Repair Technician

DMD Systems Recovery LLC

Tempe, AZ

About the Company

DMD Systems Recovery LLC

Similar Job Searches