Required Skills 2+ years of experience with Microsoft Excel (queries, reporting, analytics) 2+ years of experience with Power BI 1+ years of experience with BMC Footprints ticketing system Preferred Skills Release Management Change Management Incident Management Microsoft Project ***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumens client, allowing the user access to the required systems and technology.*** Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.