Computer Operations Specialist I

Build your Career with an Industry Leader

Headquartered in Cincinnati, LSI is a publicly held company traded over the NASDAQ Stock Exchange under the symbol LYTS. The company manufactures advanced lighting, graphics, and display solutions across strategic vertical markets. The company's American-made products, which include non-residential indoor and outdoor lighting, print graphics, digital graphics, refrigerated and custom displays, help create value for customer brands and enhance the consumer experience. LSI also provides comprehensive project management services in support of large-scale product rollouts. The company employs approximately 3,000 people at 23 manufacturing plants in the U.S. and Canada. Additional information about LSI is available at www.lsicorp.com.

We are looking for a Computer Operations Specialist to support our team out of our Tampa, FL Location.

• Troubleshoot and resolve user problems related to all hardware and software, including phone system, servers, client workstations, WindowsOS and Microsoft applications\
• Analyze and resolve end-user requests in a timely manner
• Serve as a "Help Desk" resource and document all problems and resolutions
• Assist with support and administration of company ERP systems
• Assist with IT Ticketing Systems and documentation
• Provide timely escalation for issues.
• Proactively monitor all critical software systems and take corrective action when necessary
• Monitor data circuit connections and take corrective action in the event of an outage or service degradation
• \Maintain network security including wired and wireless network
• Keep Sr. Staff and IT Manager informed of all activities and status
• Configure, troubleshoot and resolve issues for all Windows, MacOS, iOS and Android devices
• Test and apply patches required to maintain system security and reliability
• Maintain and document inventory of IT equipment
• Install, move or change computer equipment, phones, printers, security cameras, fax machines, etc.
• Install, move or change operating systems, software packages, and desktop applications for new and current employees
• Maintain documentation of all IT-related PowerShell and similar scripts and other key functions
• Maintain EDR protection for all systems and devices
• Must be able to work flex hours (have time to perform duties at night or weekends) as dictated by system maintenance and upgrade requirements
• Demonstrate outstanding interpersonal, verbal and written communication skills
• Ability to multi-task and work independently

Benefits:

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

EEOC

LSI is committed to a diverse and inclusive workplace. LSI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.