Computer Network Support Specialist

Scientific Research Corporation

North Charleston, South Carolina

JOB DETAILS
SKILLS
Change Management, Cisco Network Systems, Communication Skills, Communication Systems, Computer Maintenance, Computer Networks, Computer Skills, Cross-Functional, Customer Support/Service, DoD Secret Clearance, Documentation, Government, Help Desk, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Juniper Networks Product Family, Maintain Compliance, Network Administration/Management, Network Configuration Management, Network Performance/Analysis, Network Software, Network Support, Network System Hardware, Network Systems, Performance Analysis, Performance Metrics, Process Improvement, Regulatory Compliance, Scientific Research, Security Clearance, Security Protocols, Service Delivery, Systems Administration/Management, Systems Maintenance, Technical Support, Testing, United States Department of Defense (DoD), Willing to Travel, Wireshark (Ethereal)
LOCATION
North Charleston, South Carolina
POSTED
30+ days ago
Description:
  • Installing, configuring, and maintaining network systems and components to ensure uninterrupted operations within a DoD environment
  • Performing routine network diagnostics and troubleshooting to promptly resolve connectivity issues and minimize downtime
  • Monitoring network performance metrics, ensuring compliance with operational standards and identifying opportunities for process improvements
  • Providing technical support and guidance to internal teams, ensuring adherence to security protocols and system configurations
  • Maintaining detailed documentation of network infrastructure, including system configurations, maintenance logs, and troubleshooting procedures

FILLING THIS POSITION IS CONTINGENT UPON FUNDING

 

#LI-TF1

Requirements:
  • Six plus years experience in a computer network support specialist role
  • One plus years experience must be with communication systems, networks, or technologies
  • Associate's Degree in a related field
  • Demonstrated ability to install, configure, and maintain network hardware and software in accordance with prescribed DoD operational requirements
  • Proficient in performing routine diagnostics, troubleshooting network anomalies, and restoring service levels expeditiously
  • Adept at monitoring network performance and employing corrective measures to ensure consistent and secure communications
  • Possess an Active DoD Secret Security Clearance
Desired Skills:
  • Familiarity with advanced network troubleshooting and diagnostic tools (e.g., Wireshark, SolarWinds) to support proactive system management
  • Proven experience with network infrastructure projects involving vendor equipment from leading manufacturers (e.g., Cisco, Juniper)
  • Demonstrated customer service orientation with strong communication skills to facilitate effective end-user support and cross-functional collaboration
  • Exposure to ITIL framework and change management processes, enhancing overall service delivery and operational efficiency
Clearance Information:

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL

Travel Requirements:
  • To be determined
About Us:

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

 

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

EEO:

Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact jobs@scires.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

About the Company

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Scientific Research Corporation

Scientific Research Corporation is an advanced engineering company that was founded in 1988 to provide innovative solutions to the U.S. Government, private industry, and international markets. Since its inception, SRC has continued to successfully meet em
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Aerospace and Defense
FOUNDED
1988
WEBSITE
http://www.scires.com