Computer Field Technician. X-99-04

Alaska Teachers and Personnel

Anchorage, AK

JOB DETAILS
SKILLS
Apple, Apple Servers, Cloud Computing, CompTIA Network+, Computer Maintenance, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Driver's License, Educational Technology, Equipment Maintenance/Repair, Hardware Administration, Hardware Installation, Hardware Repair, Identify Issues, Inventory Management, Mac OS X Server, Mac Operating System X (OS X), Microsoft Active Directory, Microsoft Windows Operating System, Microsoft Windows Server, Network Cable, Network Configuration Management, Network Support, Network Systems, On Site Support, Operations Planning, Peripheral Hardware, Polycom, Software Administration, Software Patches, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Support, Videoconferencing, VoIP (Voice over IP), Willing to Travel, Windows Server 2008 R2, iOS
LOCATION
Anchorage, AK
POSTED
21 days ago

Computer Field Technician. X-99-04 JobID: 328

Position Type:

Other/Computer Field Technician - DO - 04

Date Posted:

5/30/2026

Location:

District Office

Date Available:

06/01/2026

Closing Date:

Open until filled

District:

  Northwest Arctic Borough School District  Additional Information: Show/Hide

Job Description

Title:Computer Field Technician

Qualifications:

  1. JAMF 100 or 200 Certification preferred; ACMT and Network+ Certification considered

  2. Experience troubleshooting and repairing Apple computers

  3. Three years of work experience in supporting a mixed Apple and Windows Server/Client environment

  4. Firm grasp of DHCP, DNS and TCP/IP networking

  5. Experience with Meraki LAN and Wi-Fi networking preferred, but experience with other cloud-based networking systems considered

  6. Experience with Active Directory, Windows SMB Shares and Windows Permissions

  7. Experience with VMWare Virtualization, but other virtualization experience considered

  8. Experience supporting a variety of software applications and platforms: iOS, OS X, OS X Server, Windows Server 2008R2/2012R2/2019, Windows 10, Office 365, JAMF, etc.

  9. Experience supporting Video Teleconferences with Polycom codecs

  10. Experience supporting Smart Technology Smartboards

  11. Experience working with ShoreTel VoIP, but other VoIP experience considered

  12. Able to learn quickly and take initiative on new projects

  13. A keen understand of the importance of confidentiality

  14. Possess the ability to work independently as well as a member of a team

  15. Driver's license preferred

Reports to: Director of Technology

Job Goal: To support the educational technology program by providing hardware, software, and peripheral support to computer users districtwide

PERFORMANCE RESPONSIBILITIES :

Responsibilities include, but are not limited to the following:

  1. Able to work with staff and students harmoniously to support educational technology in the classroom.

  2. Travel to villages as needed to support hardware, software, and peripheral equipment.

  3. Evaluate, install, and maintain hardware, software, and peripheral equipment.

  4. Troubleshoot and repair of hardware, software, and peripherals districtwide.

  5. Provide first-response network support.

  6. Maintain, upgrade, and install patch panel network cabling.

  7. Terminate and punch down any network cable run by maintenance department.

  8. Provide telephone and ticket-based support to users districtwide.

  9. Maintain inventory of equipment through Casper districtwide.

  10. Establish and maintain effective working relationships with all NWABSD departments.

  11. Participate in departmental team efforts including day-to-day operations and planning.

  12. Earn JAMF 100 within a year of being hired if not already certified.

TERMS OF EMPLOYMENT: Salary and work year to be established by the NWABSD Board of Education.

(Fulltime, 7.5 hours per day, 261 days per year)

EVALUATION: Performance of this job will be evaluated in accordance with the provisions of the Board Policy

AN AFFIRMATIVE ACTION-EQUAL OPPORTUNITY EMPLOYER

APPLICATIONS FROM MINORITIES ARE ENCOURAGED

About the Company

A

Alaska Teachers and Personnel