WE LOVE OUR WORK.:
- Responsible for assisting in the training, implementation, and enforcement of the property SARC/Title 31 and Responsible Gaming compliance programs.
- Coordinates regulatory activities to provide optimum support to all departments and manager.
- Processes renewal submissions for the Louisiana Gaming Control Board.
- Maintains organized set of detailed records and files to document transactions.
- Assists in compilation of reports for the Louisiana Gaming Control Board and assists in submission of necessary paperwork on behalf of manager, as needed.
- Responsible for tracking and maintaining Louisiana Gaming Control Board approval documentation for any property matters.
- Performs research, as necessary, for tasks ranging from small daily projects and questions to large-scale implementation procedures; reports findings to manager.
- Assists in Audit of Self-Exclusion program, as necessary.
- Maintains necessary compliance logs and ensures they are updated.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
- Assists manager with administrative duties, as needed.
- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
- Assists in Audit of Responsible Gaming, CTR, and SARC and/or Title 31 programs, in accordance with property’s established compliance guidelines.
- Performs all other related and compatible duties as assigned.
- Maintains strict confidentiality in all departmental and company matters.
BRING US YOUR BEST.:
- High School Diploma or equivalent and minimum one (1) year of experience in compliance or governmental affairs required, Bachelor’s degree in related field preferred; or equivalent combination of education and experience. Casino experience required.
- Must be proficient in Microsoft Office applications (Word, Excel, and Outlook).
- Knowledge of Casino Operations software and equipment a plus.
- Ability to maintain a high level of confidentiality and professionalism.
- Must possess excellent written and verbal communication skills.
- Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to review documents for regulatory requirements.
- Must have excellent interpersonal, organizational, and time management skills.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
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Margaritaville Resort Casino