Position Title: Compliance Officer
Location: Doral, FL / Tallahassee, FL / Orlando, FL
Engagement Type: Contract
Work Mode: Onsite
Duration: Approximately 3 months
Interview Type: Either Webcam Interview or In Person
Role Overview:
Support complaint review and case closure activities for a public-facing compliance function. The role involves communicating with constituents, reviewing statutes against complaints, and documenting case actions accurately.
Key Responsibilities:
Contact complainants to discuss complaint details.
Review statutes and compare them with complaints.
Communicate clearly with the public and provide customer service.
Prepare written correspondence and close cases in system tools.
Document actions and maintain accurate case records.
Required Skills & Experience:
Strong verbal and written communication skills.
Experience working with the public in a professional environment.
Ability to read and interpret Florida statutes.
Excellent organizational skills.
Commitment to the project timeline.
Preferred Skills:
Experience using Versa.
Experience using OnBase.
Additional Details:
Work hours are Monday through Friday, 8:00 AM to 5:00 PM. The work environment is a professional office with business casual attire. Candidate must be able to work onsite and complete a short-term assignment.
Interested professionals may share their updated resume for consideration.